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Learn how to open a retail business in this step-by-step guide from the experts at Start Up A-Z. Covering everything from market research to business planning. How do you open a retail business? 11 min read Beginner's Guide Table of Contents Categories 11 steps for opening your own retail business Step 1: Think about your niche Step 2: Conduct market research Step 3: Choose a business model Step 4: Write a business plan Step 5: Choose a location Step 6: Register your business and take care of the legal stuff Step 7: Set up your business Physical store Online store Step 8: Build relationships with suppliers Step 9: Think about marketing Step 10: Hire and train staff Step 11: Open your new retail business Open your shop with help from Start Up A-Z Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Thinking of starting a retail business? Entrepreneurship is a thrilling journey that requires creativity, motivation and a drive to succeed. Retail is a bustling industry that allows you to connect directly with your customers and fulfil their needs. But before you let your excitement take over, you’ll need to dedicate significant time to planning your new enterprise for it to be a success. There are several hoops you’ll need to jump through to start a successful retail business, from choosing a business model to writing a retail business plan. That’s why we’ve put together this guide on how to start a retail business, so you know exactly how to open a shop and turn your business dreams into a reality. 11 steps for opening your own retail business Starting a retail business is a thrilling, fast-paced journey where no two days are the same. With the right preparation and hard work, there’s no reason why you can’t have a successful enterprise to your name. Here are the key steps you need to take to launch your retail business and set yourself up for success. Step 1: Think about your niche The first step in starting your own retail business is deciding on your niche. What will make your business stand out from the crowd? A good place to start is pinpointing what you’re passionate about, that could become a potential focus for your business. Perhaps you’re interested in sustainability and could focus on eco-friendly goods or upcycled items for your retail business. Or maybe you’d prefer to focus on products that are popular right now or trending on social media. Your choice should align not just with your personal interests, but the needs of the retail market right now, your potential competitors and market demand. Step 2: Conduct market research Market search is how you get to know your target market and what makes your potential customers tick. Without it, you’ll be basing your marketing and product or service on assumptions, which we don’t recommend! Instead, you can explore who your ideal customer is, their preferences and shopping habits based on facts rather than guesswork. Start by researching the competition in your local area - not just similar businesses, but any gaps in the market you could look to fill. Perhaps you live in a rural area, for example, where locals could benefit from a fruit and veg shop they can walk to? From there, you can research your potential customers’ preferences - perhaps they prefer to buy organic food, or are particularly eco-conscious and would appreciate you only offering paper bags for produce. Next, analyse trends in your industry and consider any seasonal or local trends that may impact demand for your products. This insight can help you make informed decisions about what you sell, your pricing strategy and how you market your business to give you the best chance of success. The retail industry always benefits from the holiday season, with the UK’s retail sales made during November-December expected to reach 96 billion pounds in 2024. You may choose to increase your prices slightly over the festive period, for example, or adjust your marketing strategy to boost sales around Christmas time. Step 3: Choose a business model Deciding on the right business model is a key step in your business journey. Your business model will impact everything from how you connect with potential customers, to your startup budget. Different business models suit different types of businesses, so it’s important that you choose a model that suits not just your business goals but your startup budget. You’ll need to consider several factors, including: Physical or online store: You’ll need to decide where your business will operate - from a physical store, online, or both. Traditional brick-and-mortar shops can offer customers a more personal experience, giving them the opportunity to see your products physically which can help you build your brand’s presence in the local area. Whereas online stores offer flexibility, allowing your customers to shop whenever they like, from anywhere in the world. This can help you grow your customer base further afield. You may offer a hybrid model of both in-store and online, to benefit from both options. Your location: If you decide to operate from a physical store, you’ll need to decide where you’ll be based. While busy city centres offer great visibility, they usually come with higher rental costs. A quieter location may suit your business if it’s designed to target locals, but you may have fewer customers coming through the door. Scale of your business: Try and picture the scale of your business and how big you envision it becoming. Perhaps you’d prefer to start small with a boutique, or you have dreams of owning a larger store to really make your mark in the industry. A smaller scale may offer a more personalised customer experience where customers feel connected to your brand, whereas aiming for a larger store could increase your profitability, allowing you to sell a broader range of products. Step 4: Write a business plan As a new business owner, your retail business plan serves as your guidebook, there for you and others to refer to throughout your business journey. It’s a written document that explains your business plans and objectives, and how you plan to achieve them. Don’t worry, no one is expecting you to be a gifted poet - in fact, the more clear and concise you are, the better! Your business plan should clearly explain your objectives and purpose, so stakeholders understand your business goals. If you’re planning on applying for a business loan from a bank, it’s likely that they will ask to see your business plan to understand what you’re planning to use the borrowed money for. While your business plan can be useful for investors or other key stakeholders to understand your business’ goals, it’s not just there to benefit others. In fact, your business plan is a lot like your entrepreneurial diary, there to hold you accountable so you achieve your goals and offer you direction should you hit any obstacles on the way. It serves as a point of reference if you need to remind yourself how something works. Our guide on how to write a business plan explains what you should include in your plan and how to get started. Step 5: Choose a location Next, you’ll need to decide where you’ll run your retail business from. The location of your business will ultimately depend on whether you will run a physical store, operate purely online or both. If you’re setting up an eCommerce business, you’ll need to decide whether you’ll operate from home or a dedicated business location, such as renting an office space. While working from home can offer flexibility and reduce costs, you may need to rent a larger space to store your inventory. You may also want a professional workspace for packaging goods or hosting meetings. If you decide to open a physical store, you’ll need to consider the following factors when choosing a location: Foot traffic: Foot traffic is a metric used to measure the number of people who visit a location within a certain time frame. When it comes to retail, high foot traffic can boost visibility and brand awareness by bringing in casual shoppers who previously didn’t know of your business. Having your store in high-demand areas like city centres can increase foot traffic, but it’s important to note that high traffic often means high rental costs, so you’ll need to weigh up the pros and cons. Costs: Consider the costs of where you’ll choose to run your business. You’ll need to budget for rent and utilities, and even if you choose to run your business from your home office, your utility bills are likely to increase as you spend more time at home. Demographics: Be sure to factor in the demographics of the area you choose. Make sure your products will appeal to shoppers in that location. Size: Make sure the size of your store meets the needs of your business. You’ll need enough space to display your products, store inventory and accommodate customers who walk through the door. Step 6: Register your business and take care of the legal stuff While registering your business and handling the legal side of things may sound complicated, it’s important that you take the time to get it right. First, you’ll need to decide on your business structure and whether you’ll operate as a sole trader or limited company . A key difference between these two business structures is as a limited company, you’ll be protected should your business suffer financially, known as limited liability. This is because your limited company is seen as an ‘individual’ in the eyes of the law, so should your business face financial difficulties you won’t be personally liable. Registering as a limited company may sound complicated, but it doesn’t need to be. With SUAZ, we can register your business with Companies House on your behalf, completely free of charge. We’ll also support you every step of your business journey, so you have one less thing to worry about. Other legal considerations include making sure you have any permits or licences that apply to your business. You can check if you need a specific licence for your business by using the government’s licence, permit or certification checker . Step 7: Set up your business So, you’ve chosen where you’re going to operate your business. Now for the fun part - bringing your business vision to life! Whether you’re opening a physical store or operating purely online, you’ll need to consider how you’re going to attract customers and retain them for the long haul. Physical store If you’re opening a physical shop, you’ll need to consider the layout of the store so it’s easy for customers to navigate. How will you display your products to encourage customers to make a purchase? Try and position high-demand items at the back of the shop, to encourage customers to walk through other displays first. Speaking of displays, how you showcase your products is crucial. Choose shelving units that display your products well and are easily accessible to customers. Your decor should reflect your brand’s image and personality. Try and stick to a consistent colour palette throughout the store so your potential customers become familiar with your brand and remember you. From paint colours to lighting and furniture, every detail of the store should appeal to your customers and represent your brand image. Online store When it comes to your website, accessibility and ease of use are your top priorities. Make sure your website has a clear structure that is easy to navigate. Your product pages should be split into categories and customers should find it easy to search for what they’re looking for. In the same way you’d choose paint colours for a physical store, your website should match your brand identity with colours, fonts and design elements that represent your brand. This consistency helps build brand recognition and trust. As mentioned, accessibility is key to keeping your customers on site and encouraging them to convert. User Experience (UX) should make it easy for your customers to find what they’re looking for and check out. Make sure your website is optimised for different devices such as mobiles and tablets, and that you offer easy access to customer support should they need it, to reduce cart abandonment rates. Step 8: Build relationships with suppliers The better your supplier relationships are, the more steady and reliable your supply chain will be. Here are our top tips for building relationships with your suppliers: Research well: Make sure your potential suppliers align with your product needs and budget. Read their reviews and make sure they have a good reputation and are known for their reliability. Clear communication: Try to establish clear and honest communication from the get-go. Make sure suppliers know your expectations - from delivery times to product specifications. Check in with them regularly to build trust and make it easier to seek support when you need it. Order in advance: Try to plan and place orders well in advance so your suppliers have the time to deliver the best service. Placing last-minute requests could put a strain on your relationship, so give them plenty of notice. Pay on time: This may sound like an obvious one, but always pay your suppliers on time - or even early where you can! Doing so shows your business is dependable and that you appreciate your relationship with them, which could work well for you in the future if you have any special requests. Step 9: Think about marketing Marketing is essential for getting your business’ name on the map. Without it, your customers won’t know who you are or what your business stands for. An effective marketing strategy will shout about the benefits of your business and why customers should choose you over your competitors. As a new retail business, marketing is a powerful tool to establish your brand and build your customer base. First, you’ll need to build your brand. You can think of your brand as your business’ personality. Your brand includes everything from your logo to the tone of voice you use on your website. Above all, it’s the experience you create for your customers and what they remember you for. Make sure your branding is consistent across your retail business, both in store and online, to encourage brand recognition and loyalty. Make sure you use a balance of both traditional and digital marketing. While often overlooked nowadays, traditional marketing can be effective, especially if you’re looking to target the local area. It includes flyers, posters and adverts to catch the eye of those local to you. You could even partner with local businesses or sponsor local events to get your name out there. Digital marketing is all about your online presence. Make sure you create social media profiles across all the platforms you use, such as Instagram and Facebook, to promote your brand and products. You can also use digital marketing to advertise your business through paid ads, and make sure your website is optimised for search engines through SEO to increase your visibility. Step 10: Hire and train staff Chances are you’ll need a team of reliable and friendly customer service experts to make your retail business a success. You’ll need to decide on the roles and responsibilities you need to hire for. These could include sales associates, assistant managers or cashiers and how many people you need to hire will depend on the size of your business. Make sure you have clear job descriptions for each of the roles you’re hiring for, so you know what you’re looking for. Make sure individuals have not just relevant experience, but that they align with your brand’s values. Once you’ve hired the right people for the job, make sure you invest in their training so they can deliver the best job possible. They should have great customer service skills, thorough product knowledge and confidence in handling transactions accurately. Remember, learning and development is continuous. Make sure you offer new training opportunities and recognise your staff’s achievements to keep them feeling motivated. Step 11: Open your new retail business You made it! You’ve ticked everything off the list and you’re finally ready to open for business. Opening day is a celebration of all your hard work, but before you welcome customers through the door you’ll want to make sure everything runs smoothly. Here is our final checklist for you to make sure everything is taken care of: Make sure your displays are set up and fully stocked. If you’re operating online, make sure your website is fully functional and optimised for mobile. Test everything, from the checkout process to your customer service number, to make sure everything works smoothly. Make sure your point of sale (POS) system and security systems are all working effectively. You could even run through some mock transactions to make sure payments are being processed and that staff are comfortable using these systems. Check and check again that your inventory is fully stocked and that everything is priced and displayed correctly. Open your shop with help from Start Up A-Z Starting your own business is a one-of-a-kind journey where no two days are the same. We hope our guide has given you the confidence to chase your dreams and start your own retail business - we believe you have what it takes to succeed. If you’re looking to start your own retail business, we’d love to be a part of your journey. With SUAZ, you can register your business as a limited company for free, and you’ll have our support at every stage of your journey. Recommended Readings

Read the answers to frequently asked questions freelancers have as you start up your own business. Get insights and advice to help you navigate freelancing. Frequently asked questions on freelancing 10 min read Beginner's Guide Table of Contents Categories How to manage clients as a freelancer How to get clients How to build relationships with clients How to inform clients of price increases How to deal with difficult clients Invoicing as a freelancer How to write an invoice for freelance work How long does a client have to pay an invoice What to do if a client doesn’t pay an invoice Accounting for freelancers Do I need an accountant as a freelancer? How much does an accountant cost for a freelancer? Writing contracts as a freelancer What is a freelancing contract? How to make contracts as a freelancer Do I need to send a contract as a freelancer? Getting set up as a freelancer How do I declare myself as a freelancer in the UK? Do I need to register my business if I earn less than £1,000? Do I have to declare freelance income in the UK? Do freelancers pay VAT in the UK? Take your freelance career to the next level with SUAZ Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Stepping into the freelancing world can feel daunting. You’ll be in the driver’s seat for the first time, with the freedom to pursue any job or project that catches your eye. But knowing where to start can feel like a minefield. If you’re asking questions like ‘How to get clients?’ and ‘What should be included in a freelance invoice?’ there's no need to panic - these frequently asked questions are only natural and it won’t be long until you feel confident in your abilities. To ease any worries or confusion you may have, we’ve put together this complete guide to answer frequently asked questions on freelancing. We took a focus group of professionals across a range of industries to identify the most common problems freelancers face when starting out. We also looked into the most asked questions on the topic by search volume, and People Also Ask boxes within search engine results. Read on to understand how to handle common challenges as a new freelancer, with expert advice from an experienced freelancer to equip you with the knowledge to succeed in your new venture. Contents Clients - how to get them, how to build relationships, how to deal with late payments Invoicing - how to write an invoice, what should be included in an invoice Accounting - do you need an accountant as a freelancer, how much does an accountant costs Contracts - do I need to send a contract as a freelancer, how to make contracts as a freelancer General business - how do I declare myself as a freelance UK, do I need to register my business if I earn less than £1,000, do I have to declare freelance income UK How to manage clients as a freelancer Managing clients effectively is a crucial skill you’ll need to learn as a freelancer. Whether you’re a freelance graphic designer, copywriter or consultant, how you handle client interactions and manage expectations can make or break your freelance business. Below, we’ll uncover key strategies for client management so you can build long-lasting client relationships to be proud of. How to get clients Without clients to your name, you won’t have a source of income as a freelancer. But how do you actually secure clients and projects? There are numerous ways you can find new clients and opportunities , including: Attending industry talks and events Cold pitching, whereby you reach out to potential clients and propose your services and solutions to them Use social media platforms such as X and LinkedIn to broadcast your skills and expertise Reach out to your network for recommendations Build an impressive website that showcases your work and services Aliyah Loughlan , Freelance Digital PR Consultant, says: ‘ The best way to get clients is to join different online communities and groups. Anything from freelance Slack groups and specific freelancing platforms such as Croud, to Facebook groups. Don’t forget word of mouth is a great way to gain your first few clients too - doing good work for your first client will help get your second and third clients. ‘Remember to pay it forward too - a client or project might not fit your set of skills, so pay it forward to another freelancer, and another opportunity may come back your way in the future!’ How to build relationships with clients Landing your first client is a big deal and something to be proud of, so you’ll want to encourage them to stick around for the long haul. The stronger your client relationships are, the more likely you are to secure repeat business and receive valuable referrals and feedback. It’s all about consistency when it comes to clients - whether that’s in terms of the quality of your work or the regularity of your meetings. Make sure you consistently check in with them and be honest about how things are going, any issues that crop up and how you plan to solve them. Schedule regular meetings (weekly or biweekly) to update them on your progress with the project you’re working on, and always aim to meet deadlines. By establishing clear expectations and communication, you’ll ensure client satisfaction and develop a strong working relationship. How to inform clients of price increases You may need to increase your rates for a variety of reasons. Inflation or economic change is an obvious but important factor - as inflation rises, your salary declines in value, so it’s vital your rates match inflation so you’re being rewarded for your hard work. But you may also find a project is taking longer than expected and you lose money as a result, or that the quality of your work has increased as you’ve built experience, and you need your income to reflect that. Informing clients of a price increase is a delicate but important discussion. Make sure you give clients plenty of notice before your new rates kick in, and choose the right medium to tell them. Depending on your relationship, you may choose to let them know via email, or you may prefer to discuss in person or over a call. Explain the justification for your increased rates - focus on the value you deliver and also express your appreciation for their business. Approaching the situation with honesty and professionalism is key to maintaining strong client relationships. How to deal with difficult clients What you consider a ‘difficult’ client could mean many things - they could have a negative attitude, be particularly fussy when it comes to amends, or simply take too long to respond to emails. While difficult clients can leave you feeling frustrated, especially if they’re affecting the quality and delivery of your work, it’s important to see both sides. Try and understand where your client is coming from and remember they have their own business objectives and deadlines to hit. But it’s also vital that you stand firm should you believe you’ve done the right thing. Here’s a step-by-step approach to dealing with those tricky clients: Hold a meeting with the client to address the issue at hand Put together practical next steps that will resolve the issue and ensure you’re both in agreement Check in afterwards to ensure both of you are happy with the outcome and the plan moving forward Invoicing as a freelancer Invoicing is a vital part of freelance admin, acting as a record of your hard work and a request for payment. Getting it right ensures you’re paid quickly and keeps everything organised. Below are some key considerations for invoicing effectively as a freelancer. How to write an invoice for freelance work As soon as you’ve completed your first freelance gig, you can submit an invoice to your client. After all, the sooner you get the invoicing out the way, the sooner you can get paid! You can either produce an invoice yourself manually, or use a tool or template to make the process feel that bit simpler. Chances are you’ll find filling out a template easier, especially if you’re new to the freelancing world. Here is a list of the information you’ll need to include in your invoice: An identification number for the task you’ve completed Your name, address and contact details The company name and address of the client you’re invoicing A description of the work you’re charging for The date the service was provided The date of the invoice The amount(s) being charged VAT if applicable The total amount billed How long does a client have to pay an invoice According to the government, you have a right to be paid within 30 days of the client receiving your invoice, or the service you’ve provided - unless you’ve agreed to a payment date. Remember, you have the right to charge interest for late payments should you want to - whether you’re new to freelancing or not, you deserve to be paid as soon as possible. What to do if a client doesn’t pay an invoice A client refusing to or simply forgetting to pay can leave you feeling stressed - after all, you deserve to be paid for your hard work. Should a client not pay an invoice, you can take legal action against them to resolve the issue. But before you decide to take legal action, there are alternative routes you can take without needing to go to court. First, check if your client is likely to pay you. For example, if they have no money or assets to settle the invoice, action intended to make them pay will be tricky. You could search for their company profile in the Gazette for insolvency notices beforehand, to try and understand their financial situation. Requesting legal advice is often a sensible route in these situations, as you’ll gain professional advice on the options available to you. You could make an appointment with a solicitor or legal advice who can explain your options and what legal action may work best. Sending a solicitor’s letter may be enough for your client to pay the money they owe you, rather than getting the courts involved. Should you need to go to court to resolve the issue, it’s important that you have the following information to hand: Emails, letters or other proof that you’ve tried to negotiate or use mediation to get the client to pay you. You need to prove that you’ve tried other alternatives before going to court A letter to your client to warn them about the action you’ll take if they don’t pay. You may choose to use a solicitor to help you with this Accounting for freelancers Accounting is an essential but often complicated part of freelancing which evaluates the state of your finances. As a freelancer, you need to take care of your own finances such as your income, tax and business expenses. Below, we’ll cover how to manage accounting as a freelancer and the steps you can take to make financial planning feel straightforward. Do I need an accountant as a freelancer? Whether you need an accountant as a freelancer depends on how confident you are with your personal finances and your knowledge around business tax. If your business finances are fairly straightforward, chances are you might not need an accountant, at least not at the start. Aliyah explains: ‘ The simple answer is no. Unless you’re a really unorganised person, having an accountant when you begin your freelancing career isn’t necessary. Only until recently have I started to think about getting an accountant because I’m three years in and transitioning to a limited company and it gets a tad more confusing there.’ How much does an accountant cost for a freelancer? As we’ve said, as a new freelancer it’s unlikely you’ll need an accountant. But if you feel worried about handling the financial side of things, working with an accountant may alleviate your anxieties, especially if you’re looking to form a limited company. They can help you navigate your VAT returns, file your annual accounts with HMRC and Companies House and submit your tax returns. But how much does an accountant cost for a freelancer? According to Unbiased , for smaller businesses, you can expect to pay a monthly fee of anything between £60 and £450 depending on your turnover and where you’re located. If you’re looking to pay a one-off fee to help you handle your self-assessment tax return, you can expect to pay anything from £200 to over £300. Writing contracts as a freelancer Writing contracts as a freelancer is an integral part of the job, allowing you to clearly outline how you and your client will work together. A contract can help manage expectations, deliverables and payment terms, to minimise potential disputes. Below, we’ll answer some frequently asked questions about freelance contracts. What is a freelancing contract? A freelance contract is a legally binding agreement between a freelancer and their client that outlines the details of the relationship, and specific project or service. It lays out the scope of work, any deadlines to be met, payment terms and other important details to ensure both parties know what is expected of the relationship. How to make contracts as a freelancer Here are some of the key components of a freelance contract: Scope of Work (SoW): This section outlines the tasks and services you’ll provide for the client, including deliverables and deadlines Payment terms: This section will detail how and when you, the freelancer, will be paid. Remember to include the total amount billed, a payment schedule and any additional expenses End product ownership rights: This section will explain who owns the final work once it’s completed Terms and termination: This section outlines the duration of the contract and under what conditions it can be terminated by either party Competitive engagements: This section specifies whether you’re allowed to work for competitors of the client during or after the contract Non-disclosure, right to disclosure and confidentiality: This section explains any sensitive information shared between you and the client is kept confidential Changes: This section explains how any request for changes or revisions to the original scope of work will be handled Indemnity clause: This clause protects both you and the client from legal claims or liabilities that may arise from the project General clauses: These are additional terms that cover various elements of the contract, such as dispute resolution and any other standard legal provisions Party signatures: Finally, the contract will conclude with the signatures of both you and the client Do I need to send a contract as a freelancer? The simple answer to this question is yes - sending a contract as a freelancer is best practice. Not only is creating contracts (and other formal documents) a good habit to get into as a freelancer, it can also protect you from a legal perspective should your client look to exploit the amount of work they’ve paid for. Getting set up as a freelancer Embarking on your freelance journey can be exciting and empowering, but getting set up can be time-consuming. You’ll need to commit to planning and organising to ensure a smooth transition into the freelance world. Below, we’ve answered some frequently asked questions about getting started as a freelancer. How do I declare myself as a freelancer in the UK? Decided to start working for yourself? You’ll need to inform HMRC by registering for Self Assessment and then register as either self-employed (a sole trader) or a limited company. These two business structures have different tax obligations and admin requirements, which you can read about in our guide to limited liability . If you decide forming a limited company is the best route for you, you’ll need to register your business with Companies House. You can either register yourself for a £50 admin fee, or get a company formation agent like SUAZ to take care of things for you, completely free of charge. Do I need to register my business if I earn less than £1,000? If you earn £1,000 or less in a tax year as a freelancer, you won’t need to register your business with HMRC and declare your turnover. Do I have to declare freelance income in the UK? Unless you earn £1,000 or less, you’ll need to inform HMRC of your freelance income and complete a self-assessment tax return. You can file your Self Assessment tax return online . Do freelancers pay VAT in the UK? You’ll need to register for VAT if your VAT-taxable turnover is more than £90,000. If this is the case, you’ll need to charge VAT on your services and submit this money to HMRC. The standard rate of VAT in the UK is currently at 20%. Here's a guide on paying tax as a freelancer . Take your freelance career to the next level with SUAZ We hope this guide has answered any burning questions you may have had about freelancing. As we’ve mentioned, there’s a lot to get your head around when you start freelancing, from how to get clients to what to do if a client doesn’t pay an invoice. But with effective planning and determination, we’re certain you’ve got what it takes to thrive. Ready to embark on your freelancing journey? Form your business today with SUAZ to get started. Recommended Readings

If you’re thinking about setting up a joinery business, here’s everything you need to know in 11 steps. Get the guidance to form a joinery company properly. How to set up a joinery business 8 min read Beginner's Guide Table of Contents Categories Create a joinery business plan What do you need to start up a joinery business? Qualifications Become a member of a joinery board Equipment and transportation Insurance Certification Finding a good materials supplier Commercial awareness and customer service How much could you earn running a joinery business? Registering a joinery business Marketing yourself Ready to start your joinery business? Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Ever thought of turning your woodworking talent into a successful enterprise? Perhaps you’re an experienced joiner, or you have a newfound passion for the craft - whatever your circumstances, setting up a joinery business could be life-changing. You’ll need more than just talent to start a successful joinery business. From putting together your business plan to choosing your business structure, entrepreneurship takes investment and hard work, but the rewards are certainly worth it. We’ve put together this complete guide on how to start a joinery business, so you have your to-do list ready and waiting. Let’s get started, shall we? Create a joinery business plan Writing your business plan is a vital first step if you want to start your own business . It serves as your roadmap to business success, detailing your goals for entrepreneurship and how you plan to achieve them. Getting started may leave you feeling apprehensive, especially if getting words on the page isn’t your strong point. But you don’t need to be the best writer in the world to produce a solid business plan. Your passion and talent will be the fuel you need to write a business plan you’re proud of. Your business plan should include the following: Your business goals: What your business stands for, what you’re looking to achieve and how you’ll work to meet your aspirations Costs: How do you plan on financing your business, equipment and any additional costs? Your services: Where your talents lie, what areas of joinery you plan to specialise in Managing your finances: Are you looking to hire an accountant to oversee your finances, or will you manage them yourself? How much you’ll charge: What are your profit-making plans? How will your business make money? Marketing plans: How you’ll market your business and reach new customers For more information and support in creating your business plan, take a look at our guide to writing a business plan . What do you need to start up a joinery business? There are numerous areas you need to consider when setting up a joinery business. We’ll cover each of them in detail below, so you know what you need to tick off to get the ball rolling. Qualifications While you aren’t legally required to have any specific qualifications to become a joiner, they can certainly boost your business’ credibility. Having qualifications to your name can demonstrate to your customers that you have the experience and knowledge to deliver top-quality service. This can help build trust and may encourage your customers to return to you in the future. A great place to start is City and Guilds’ Carpentry and Joinery qualification , where you’ll cover numerous key areas of the trade including health and safety, and how to plan and price construction work. Other relevant college courses include Level 2 Diploma in Bench Joinery and T Level On-site Construction, which can give you the knowledge and confidence you need to kickstart your business. Become a member of a joinery board Joining a joinery board can be another way to secure trust from your customers. For example, you may choose to join the British Woodworking Federation (BWF) or The Guild of Master Craftsmen . Not only will this demonstrate your commitment to your trade, but you’ll also connect with like-minded tradespeople who you can learn from. Certain joinery boards entitle you to discounts too, such as B&Q/TradePoint discounts as a Guild of Master Craftsmen member. Keep in mind that these boards often require payment to join, and some may require proof of qualifications. Equipment and transportation Having the right tools for your joinery business allows you to take on a variety of different projects and clients, and deliver the best possible service. The more reliable your tools are, the better job you’ll deliver. We’ve put together this list of just some of the essential tools you’ll need to start your joinery business: Measuring tools Chisels Clamps Hammers and mallets Saws Drills Workbench Power tools Sanding tools Another key and often overlooked consideration is reliable and secure transportation for your joinery business. You’ll need a van or truck with plenty of space that you can rely on, so you can get to jobs efficiently and transport tools and materials safely. Insurance Insurance is a crucial element of starting your joinery business. Accidents can happen when you least expect it, and with such a manual job, you’ll want to protect yourself and your business from the worst happening. First things first, you’ll need to find out what business insurance you need. If you’re planning on hiring others to work with you, you’re legally required to take out employer’s liability insurance. While not a legal requirement, public liability insurance can offer you the peace of mind that should you be taken to court as a result of someone being injured or killed because of your business, you have protection. It also covers legal costs or any compensation you need to pay as a result of property damage. You’ll also want to ensure your business equipment and assets are covered, to protect against damage, loss or theft. Certification If you plan on working on a construction site, you’ll need a CSCS card (Construction Skills Certification Scheme). A CSCS card is a legal requirement should you do any work on a construction site , so applying for one could open the door to greater opportunities. Finding a good materials supplier When it comes to joinery, the quality of materials you work with is just as important as how you use them. Choosing a good merchant ensures you’ll always have consistent, sustainably sourced and durable materials which can improve your business’ reputation and overall service. Remember those joinery boards we mentioned earlier? Well, they can also be a great resource to find reputable merchants based on feedback from others in your industry. It’s also worth visiting the merchants you’re considering using in person, to ensure they provide the quality they say they do. Commercial awareness and customer service It takes more than just being good with your hands to run a successful joinery business. Soft skills like being commercially aware and knowing how to manage clients effectively are essential for long-term success. Being commercially aware is all about thinking like a business owner and understanding where your joinery business sits in the market. Keep an eye on the joinery industry and any new design styles or customer preferences you can capitalise on, to set you apart from your competitors. Strong customer relationships are the driving force behind your business. The more satisfied a customer is with your service, the more likely they are to recommend you to their network. Your communication skills should be top-notch - be sure to keep clients informed of their project, its progress and any issues that should arise. Make sure you set clear expectations early on of what is possible when it comes to timelines and costs. By mastering both the physical side of your job and the business elements, you’ll soon have a thriving business to be proud of. How much could you earn running a joinery business? How much you could earn as a joinery business owner depends on a variety of factors, from your level of expertise to the average rates in your area. As mentioned earlier, prioritising your business plan and forecasting cash flow can give you a good idea of how much you could earn. The average salary for joiners in the UK is around £30,175 per year. Your earnings ultimately come down to how much you charge for your services. It’s important not to undersell yourself, but equally don’t overprice your services either. Carrying out market research is vital to setting a competitive rate. Research what other joiners in your local area are charging for similar services, and also consider your level of expertise and whether you’ll offer specialised services such as custom-made furniture. Registering a joinery business Next, you’ll need to decide on the structure of your new business. As a joiner, you’ll need to decide whether to register your business as a limited company , or operate as a sole trader. Operating as a sole trader essentially means you’re self-employed and you’ll need to register with HMRC to let them know. Whereas, if you decide to form a limited company you’ll need to register your business with Companies House, which you can do yourself for a £50 fee, or through SUAZ for free (yes, really!). A key difference between working as a sole trader or forming a limited company is limited liability. As a limited company, you have legal protection should your business experience financial difficulty. You won’t be personally affected, as your business is treated as a separate legal entity. Whereas, as a sole trader your personal assets may be at risk should your business struggle with debts, financial losses or liabilities. Take a look at our guide to sole trader vs limited company for more details. Marketing yourself Marketing your business both online and offline is vital for securing a steady flow of work and loyal customer base. Without it, how are your potential customers going to know you exist? Marketing doesn’t need to be elaborate or complex to be successful. While focusing on online channels such as social media and your website is important, offline methods are still valuable, especially for a local business. You could choose to distribute flyers or brochures in your local area, brand your vehicle with your business name and logo, and build relationships with other local businesses to get your name out there. Being visible online is crucial for attracting new customers. Your website is your business’ digital storefront, there to showcase your services, what you stand for and what you can offer your customers. Make sure your website is user-friendly and is optimised for search engines. Using social media platforms such as Instagram and Facebook is a great way for joiners to showcase their work visually and connect with potential clients. Remember, it’s all well and good ticking these marketing activities off but your marketing efforts need to be consistent to be successful. Make sure to regularly update your website and post on social media as much as possible to keep your business visible and relevant. Ready to start your joinery business? A successful joinery business requires more than just skilled craftsmanship - it also takes a lot of hard work and commitment. But with a solid business plan, reliable tools and materials, and consistent marketing, you can quickly turn your passion into profit. Looking to set up your own joinery business? SUAZ can make the process a whole lot easier. You can register your limited company for free, with help and support whenever you need it. Start your own joinery business today - you’ve got no reason to wait. Recommended Readings

Discover what a virtual office is and how it can benefit your business. Read SUAZ's comprehensive guide on the uses of a virtual office. What is a Virtual Office? 7 min read Virtual Office Table of Contents Categories What does a Virtual Office Provide? Why invest in a virtual office? Virtual Offices vs. Traditional Offices or Coworking Spaces Are Virtual Offices for Small or Large Businesses? Where Should You Locate Your Virtual Office? Things You'll Need if You Set Up a Virtual Office Does a Virtual Office Support Remote Working? How Much Does It Cost? To Conclude... Is a Virtual Office Right for You? Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office If you're starting a new business or looking for ways to streamline your operations, you might have come across the term "virtual office." But what exactly does it mean, and how can it benefit you? Think of it like this: a virtual office is a fake but legal office. It’s a real office location which gives you services without the need to rent an actual physical office space. What does a Virtual Office Provide? Typically, a virtual office offers a range of services and amenities that can help your business establish a professional image. Our virtual office packages here at Startup A-Z (SUAZ), for example, include features such as an address you can use on your website, or on your business cards if you’re a director. You can also access meeting rooms for your client meetings, and have your mail forwarded smoothly. With these services, you’ll instantly have that boost your business needs, and be more flexible in managing your operations. Why invest in a virtual office? In 2023, 44% of UK professionals work from home and if you’re one of them, here are one of the few reasons to invest in a virtual office. To save money: Normally, a virtual office is a lot cheaper compared to an actual office space. This allows you to minimise costs, and can be especially beneficial if you’re a startup and a small business with limited budgets. To have more work flexibility while creating an impression : A flexible work set-up and a professional image all at once. Virtual offices offer you a flexible option to run your business operations even if you’re travelling. Or if you plan to hire remote workers, this can come handy to you. Virtual Offices vs. Traditional Offices or Coworking Spaces Many people are confused how a virtual office compares to traditional office spaces or coworking setups. So, we’ll break it down for you: Traditional Office: Involves renting or owning a physical workspace. You’ll need this if you have a stable team and specific space requirements. Coworking Space: Provides a shared workspace with various amenities. They usually offer the space per desk. A coworking space can be ideal for freelancers, startups, and small teams seeking a collaborative environment. Virtual Office: Offers the perks of a physical office without the associated costs of actually using the space. Virtual offices offer a middle ground between traditional offices and coworking spaces. They’re for businesses seeking flexibility, a prestigious image, and remote work options. To give you a brief idea of the price comparison in Manchester, Virtual office starts at £ 12.99 - £ 413 a month. To know more about how much a virtual office costs , we’ve summarised it for you. here Traditional office rental in a prime location can go up to £40 per square foot per month. A coworking space ranges from £320 - £446 per desk in a month, or depending on the space you will be occupying. Are Virtual Offices for Small or Large Businesses? Virtual offices can be a good option for businesses of all sizes, but they are especially well-suited for small businesses. Smaller companies often have limited resources and can benefit from the cost savings and professional image that a virtual office provides. Whereas, larger companies with multiple employees and established office spaces may not require the same level of flexibility and virtual services. Where Should You Locate Your Virtual Office? The location of your virtual office depends on your business needs and preferences. If you want to be close to your clients, you may want to choose a virtual office in a central location, but this can cost you more. So, if you want to save money, you may want to choose a virtual office in a less central location. It may be inexpensive, but you’ll also lose the convenience of being near to your clients. You’ll ultimately have to consider your business needs and do thorough research to select the most suitable location for your virtual office. Keep in mind that if you plan to use the virtual office as your registered address, it's important to choose a virtual office within the same state where your company is registered. This ensures compliance with the legal requirements and regulations of the state in which your business operates. Things You'll Need if You Set Up a Virtual Office To effectively run a business with a virtual office, there are a few essential items you'll need, and good news – you probably have most of these: a reliable laptop or computer, a phone or phone system for communication, cloud storage for file sharing and collaboration, a video conferencing service like Zoom for virtual meetings, and an email address or business email account to receive digital mail. Equipping yourself with these tools will help you maximise the benefits of a virtual office setup. If you need help on how to set up a virtual office , we’ve written a piece with further information to help you along. Does a Virtual Office Support Remote Working? Absolutely! One of the significant advantages of a virtual office is its ability to support remote working. With a virtual office, you can maintain a professional and secure image while using your address to conduct business. This allows you to enjoy the flexibility and freedom of remote work, while still projecting a professional presence to your clients and customers. How Much Does It Cost? The cost of a virtual office can vary depending on the provider and the package you choose. Generally, virtual offices offer a cost-effective alternative to traditional office spaces. Prices typically range from affordable monthly rates ( £ 19-30) to more comprehensive packages with additional features ( £ 90-100). Here at SUAZ, we offer virtual offices from as little as £ 12.99 a month . To Conclude... Is a Virtual Office Right for You? If you're looking for a cost-effective and flexible way to set up your business, a virtual office may be the right solution for you. Virtual offices offer a variety of services that can help businesses project a professional image, save money, and work from anywhere. To learn more about our virtual office services in Manchester , you can visit our website. We are more than happy to answer any questions you have, to help you find the right virtual office solution for your business. Recommended Readings

Want to succeed in the food industry? If you're wondering how to start a food business, we've created a complete guide to get you started. Read more. A Guide to Starting a Food Business in 2024 10 min read Company Formations Table of Contents Categories Are you ready to start a food business? Can you start a food business from home? How much money do you need to start a food business? How to find your niche How to write a business plan How to build your brand Understanding food laws How to grow your food business How to hire the right staff Understanding costs Understanding postage and packing How to move your business to a business premises Get your food business cookin’ today Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Do you pride yourself on being a proper foodie? If you have what it takes to cook up a storm, starting a food business in the UK could be life-changing. Nothing beats becoming an entrepreneur, and deciding on an industry is often one of the first hurdles. So if you’re set on starting a food business, you’re already well on your way. We’re not going to downplay it - starting a business can feel like a minefield . From opening a business bank account, to getting to grips with all the jargon, there’s a lot to familiarise yourself with. That’s why we’ve put together this guide. We’ll cover exactly how to start a food business, so you can embrace your new adventure with open arms. Are you ready to start a food business? As you may expect, starting a food business in the UK takes a lot of commitment and is quite the lifestyle change from the standard 9-5. Becoming an entrepreneur requires patience and determination - after all, your business may not make the profit you want overnight. You may need to work long hours to get your business off the ground and will need to prepare yourself for less free time. There’s also the legal side to consider - you’ll have to study the regulations that surround the food industry and ensure you adhere to them. If you’re ready to embrace the unknown and have the determination to succeed, there’s nothing to stop you from achieving your business goals. There’s no better feeling than starting a business - in fact, 82% of small business owners said being their own boss is the top perk. Starting a food business can open the door to flexible working hours, financial freedom and the immense pride you’ll feel in calling yourself a business owner. If you feel ready to start a food business, what’s stopping you? There’s no limit to what you can achieve. And for the support to get your company up and running, the experts here at SUAZ would love to guide you through the process. Can you start a food business from home? While starting a food business from home is certainly possible, there are factors you’ll need to consider when deciding if it’s the right choice for you. Even if you don’t consider yourself a food business, but provide people with food on a regular, organised basis, you are seen as a food business under food law. This means you will need to ensure you’re following the laws outlined by the Food Standards Agency. Here are some factors to keep in mind if you plan to start a food business from home: Check you have permission: Planning to run your food business from home or on domestic premises? You’ll need to make sure you have permission from your mortgage provider or landlord. If you’re looking to make major alterations to your home to get your business set up, you may need permission from the local planning office. It may be worth checking with the local council whether you need a licence to run your business. Take a look at the government’s rules around running a business from home for more information. Suitable premises: While you may love nothing more than cooking for your family in your home, you’ll need to make sure it’s suitable to run your business from. Your home must be kept clean and in good condition. Make sure you have enough wash basins for everyone working to wash their hands regularly, and that surfaces are regularly disinfected. Food safety: Want to make sure you’re adhering to best hygiene practices? You could look to take a food safety training course. There are several food safety courses online for you to explore, including free allergy training where you can learn how to manage allergens in your kitchen. How much money do you need to start a food business? Before you commit to starting your own food business, you’ll need to make sure you have the funds available to bring it to fruition. While starting a business is a significant investment, with the average budget for new UK startups being £5,000 , the possibility of financial gains is second to none. A great place to start to help you estimate the costs of your new venture is by writing a business plan . Your business plan is a written document that details how your company will operate, its objectives and how you plan to achieve them. In simple terms, your business plan is what success looks like for your company. A key section in your business plan is around your finances - after all, without a profit, your business is likely to struggle. It may be worth making predictions around how much profit you expect to make, and any potential losses you envision. From there, you can calculate your equity by subtracting any money you owe from what you own. If you’re looking to apply for a bank loan to give your business a boost, banks will often ask to see the finances section of your business plan to understand your financial situation and ensure you have the means to pay back what you owe. It’s often a good idea to overestimate the amount you’ll need. Expenses can always rise, particularly with inflation, so it may be worth overestimating the cost of something to avoid any panic further down the line. How to find your niche Finding your niche when starting your business can help you stand out from your competitors and attract loyal customers. When it comes to finding your niche, asking yourself what your skills and interests are is a good place to start. Perhaps you pride yourself on your hearty home-cooked meals, or maybe you’re a star baker whose cakes are always well-received. Choosing a cuisine or style that you love to cook will make your work even more enjoyable, and give you the drive to succeed should you face any roadblocks further down the line. Another great way to identify your niche is by looking for gaps in the market. Are there any cuisines or dietary options that are missing in your area? Perhaps you’ll offer a unique dish no one else has thought of, or commit to sustainable business practices. Whatever your niche, setting yourself apart from your competitors is sure to make your business thrive. Remember that finding your unique selling point (USP) won’t necessarily happen overnight - don’t be afraid to experiment and adapt your niche to connect with your customers. How to write a business plan As mentioned earlier, your business plan is a written document detailing all the plans and aspirations you have for your new food business. While writing a business plan may sound tedious, it’s an important step in your entrepreneurial journey and can help to set your company up for success. Our guide to writing a business plan covers the process in greater detail, but here are some considerations to get you started: Use data as evidence to back up your points. The more research you have to support your ideas, the more readers will be able to trust what you’re saying. Keep things simple. You don’t need to sound like the next Charles Dickens! Your business plan should offer a clear overview of your business’ goals, so the clearer you explain things, the easier stakeholders will find it to understand your ideas. Show your passion. Your business plan is your chance to showcase your drive and determination, so don’t be afraid to express how excited you are for your new adventure. Don’t rush. Take the time to know your competitors, your audience and your industry. The more time you spend writing, the more you’ll know your business inside out, so you’re prepared for all eventualities. How to build your brand Your brand is more than your company’s name or logo. It includes your stylistic choices, such as the colours used on your website, as well as anything that impacts your company’s image and reputation. The first step in building your brand is getting to know your target audience and what the market is looking like. Is there a recurring theme amongst your competitors? Perhaps all the food businesses you’re looking to compete with use similar colours or tone of voice across their social media or website. Try to position yourself in your customers’ shoes and what you’d resonate most with. Once you know what your customers are likely to expect or want from your brand, you can establish a brand personality. If your business were a person, what would they be like? How would you describe them? Alternatively, you may prefer to assign an animal or an object to represent your brand and the vibe you’re looking to give off. This can help you to identify the qualities you’re looking for your brand to represent. After all, your brand is more than the food you sell or the logo on your packaging. It’s the personality attached that makes your business feel human. Understanding food laws As a food business in the UK, it’s vital that you get to grips with the various food standards and regulations you must adhere to. Here are just some of the key regulations that underpin the food industry: Food Standards Act 1999: This act established the Food Standards Agency. Introduced in 1999, its purpose is to protect public health where food is concerned, by outlining various food safety standards . This gives the Food Standards Agency the authority to step in on behalf of the consumer at any stage of the food production process or supply chain. Food Safety Act 1990: This details all food legislation across England, Scotland and Wales . Its purpose is to ensure businesses don’t include anything in food, remove anything from food, or treat the food in any way that would damage the health of those eating it. Other areas covered include ensuring food labels aren’t misleading, and that food businesses sell food at the quality consumers expect. General Food Law: As a food business, you’ll need to learn the legislation around food imports and exports, safety, traceability, labelling, product withdrawals and product recalls. This is to protect human health and applies to all stages of food production, including the processing and distribution of food. How to grow your food business There’s no one-size-fits-all approach to growing your business. But with a strong business idea and the determination to succeed, there’s no limit to the growth you can achieve. Each business is different and what works for one may not meet the needs of another. While it’s easy to focus on increasing sales and the financial success of your new venture, the longevity and profitability of your business are just as important. Some ways you can look to grow your business include: Working with a business mentor who can support you and offer advice as you get your business off the ground. Look for funding opportunities such as new investors. Make use of customer testing (or tasting!) so you know what foods they love and which you should improve. Focus on customer retention to build customer loyalty. Make sure to prioritise strong customer service, engaging with your customers on social media, or even creating a customer loyalty programme to reward your customers for their purchases. How to hire the right staff When you’ve put so much work into your business, you’ll want to hire only the best team to bring it to life. But how do you hire the right staff for your business? First things first, make sure you have a clear job description that outlines exactly what you’re looking for. What skills will the person need? How much are you looking to pay? During the interview process, be sure to make detailed notes of the candidates’ strengths, weaknesses and their expectations of the role. Make sure to assess how well the candidate will fit in with the business culture you’re looking to create. This involves asking questions that go beyond their background or skills, and instead give a taste of their personality and values. That way, you’ll be able to assess who they are as a person and whether they’ll represent the ethos of your new business. Understanding costs To help you get an idea of what you’ll need to put money towards to get your food business off the ground, here’s a list of potential costs: Essentials: These are those purchases that your business won’t be able to proceed without. From hiring employees to investing in new cookery equipment, you’ll need to factor these costs in for your business to grow. One-off costs: The one-off payments you’ll need to make, such as Companies House’s filing fee which costs £50 to form your new business, or the cost of a top-level domain for your website. If you let us take care of the formation process for you, we’ll cover the cost of the Companies House filing fee for you - one less thing to think about. Ongoing costs: These costs are what you’ll pay for on a regular basis, such as your utilities, rent and business insurance. If you’ve taken out a business loan, you’ll need to keep on top of your repayments too. You may not want to register your business at your home address , but you still may want to avoid the cost of renting a physical space, our virtual office solution may suit you. You’ll have a business address right in the heart of Manchester to help you to establish your professional image, while keeping your home address private. Understanding postage and packing Looking to sell your food products for delivery? To keep your food in good condition and ensure it’s safe to eat, there are various postage and packaging rules you must follow. If you’re delivering food, it must be delivered in a way that keeps the food safe to eat. Looking to deliver food with your domestic vehicle? You’ll need to meet certain hygiene requirements outlined by the Food Standards Authority . It’s important you choose appropriate food-grade packaging for deliveries, so if food needs refrigerating, make sure to keep the food cool during transportation by using a cool bag, for example. If you’re sending food by post, you’ll need to package it securely so the food remains intact and safe for consumption. How to move your business to a business premises Once your business starts to thrive, you may find you out-grow your home workspace and need to invest in a business space. Before you rush into making big decisions, make sure a physical office space is the right choice for you. Remember you don’t need a business premises to appear professional or make your mark in the industry. If you’re looking to keep your home address private but want a business address to boost your professional image, a virtual office may suit you. You’ll get your business’ name on the map, and avoid those hefty office rental costs. If you do decide to make the move to a business premises, make sure to set a budget before you get your heart set on a space that’s out of your price range. After all, if you’re looking to move to grow your profits, it wouldn’t make sense for your outgoings to shoot up as a result. As a food business, make sure you choose a space that meets your needs such as enough cooking space for you and your team, and modern facilities that are easy to keep clean. Get your food business cookin’ today If you’re dreaming of becoming a business owner, what is there to stop you? Nothing beats the feeling of being your own boss… apart from sharing your passion and talent for quality food, of course. We have heaps of guide to help you out, including our complete guide to starting a business. Looking for support with your new chapter? Our expert company formation service can do the hard work for you, so you can focus on the important stuff like your exciting new start. Form your company with SUAZ today. Recommended Readings

Do you think of starting your own business? Before you dive in, it's crucial to understand the legal terms and jargon associated with forming a limited company. Advantages & Disadvantages of Limited Liability 3 min read Company Formations Table of Contents Categories 1. Advantages 2. Disadvantages 3. Limited company or sole trader? 4. Ready to form your limited company? Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Has starting your own business always been at the top of your bucket list? It’s important you get your head around the legal terms and jargon that are associated with starting a limited company. Limited companies are one of the most popular legal structures for businesses in the UK, with over 500,000 new limited companies being incorporated each year. There are many advantages to starting a limited company, such as the benefits of limited liability and improving your professional image. It doesn't take long to set up a limited company , but there are advantages and disadvantages to consider. Here , we’ll explore the various limited liability company advantages and disadvantages you should consider when looking to start your own business. Advantages There are several key advantages to forming a limited company . One of the most significant is limited liability protection. This means your personal assets are secure should your business run into financial hardship. This is because a limited company is treated as a separate legal entity to you and other owners. The business is legally classified as an ‘individual’ and can own assets and keep profits after tax. It also means your business’ finances are separate from your own personal finances. By separating your personal finances and business finances, the business itself is responsible for its liabilities, financial losses and debts. So, should your business go into debt, you and your shareholders wouldn’t be liable and all your personal assets will be protected. We’ll go into more detail on this later, so don’t worry if it’s a lot to take in right now! Below, we’ll explore the benefits of limited liability, as well as other key advantages of forming a limited company. Professionalism Operating as a limited company can hold your business in high regard, particularly for your suppliers or customers. Being a limited company can help you maintain a professional image, and help you establish a level of trust that your customers will be looking for, giving you a competitive edge in your industry. Having ‘limited’ status can also make your business look larger and more established, which can be useful when you’re just starting out. As a limited company, you’re also required to produce several legal documents and returns annually, such as a set of accounts and your yearly confirmation statement to Companies House. This information is available on Companies House’s database, somewhere your customers or suppliers may look when considering your business, to judge your transparency. Tax efficiency Limited companies are much more tax-efficient than sole traders, paying 19-25% Corporation Tax on profits compared to the 20-45% Income Tax paid by sole traders. Setting up a limited company means you’ll be able to take home more of your hard-earned profit and you’ll have greater flexibility for tax planning. You may also choose to take a smaller salary and make the most of your income in dividends, to reduce how much National Insurance you pay. Overall, forming a limited company can allow you to take home more of your earnings. Protection There are several forms of protection you’ll receive when forming a limited company. Looking to protect your company image and brand? Once you’re registered with Companies House, your company name is protected and no one else will be allowed to use it. If another business tries to use a name too similar to yours, they will not be allowed to use it. As mentioned, when forming a limited company you’ll gain the benefits of limited liability. Unlike sole traders, who are personally liable for all business debts and financial losses, as a limited company your personal assets are secure should your company suffer financial loss. Your business is treated separately from those who own and manage it, and your shareholders will be protected too. Your shareholders will have no legal obligation to pay more than the nominal value of shares they hold, so if you set the nominal value at £1, their liability could be as little as £1, depending on the number of shares they buy. With this in mind, investors are more likely to invest in limited companies because of this limited liability protection. Disadvantages There are also some potential disadvantages to forming a limited liability company which are worth noting, including: Costs While registering your limited company with Companies House will only cost you £50 (and is completely free when forming your company with SUAZ), there are other costs involved in setting up a limited company . Starting your own business can be a big financial commitment, from the cost of your website to renting an office space. If you’re looking to cut costs, you may choose to avoid the rental costs and maintenance of an office space. Our virtual office address is a great way to establish a professional image without the expenses of renting an office space. You’ll get a professional mailing address in Manchester so you can keep your personal address confidential, and have an office address to get your business’ name on the map. Privacy One of the main disadvantages of forming a limited company is public disclosure. Your accounts must be submitted to Companies House for the public record - this may bother you if you’d prefer your business’ finances to remain private. Every limited company must report on their performance and activities during the financial year. For new companies, your financial year starts on the day your company is incorporated. Complexity Limited companies can be considered more complex than other types of businesses, particularly in terms of accounting. As company director, you’ll need to keep accurate monthly records of your tax returns, expenses and other financial documents. Keeping on top of this paperwork can seem taxing, so if you’re looking to alleviate some stress you may want to work with an accountant to make sure things are done the right way. As you may expect, running a business requires a lot of paperwork and limited companies are no exception. You’ll be expected to keep detailed records of your business and as mentioned, file your accounts to Companies House after the end of the financial year. You’ll also be required to file a confirmation statement with Companies House each year, which tells them the information they hold on your business is still correct. If you’re not prepared for this admin, you may be left feeling overwhelmed. If you want one less thing to worry about, our Company Pro package includes confirmation statement filing - meaning we’ll take care of this for you to save you the hassle. Limited company or sole trader? If you’re looking to start your own business, it’s important you get to grips with the differences between forming a limited company and being a sole trader. Here are the biggest differences to keep in mind: For sole traders, the business owner and the business is treated as one legal entity, whereas for a limited company, the business is treated as separate from its shareholders and directors. This means that as a sole trader you’re responsible for both your personal and business debts, so if your business struggles financially, you’re personally liable. Whereas, if you form a limited company you’ll gain limited liability so your personal assets are protected should your business face financial struggles. Another key difference between the two is paperwork and admin. As a sole trader, you face few formalities - you don’t need to register with Companies House or have a director. Instead, all you need to do is let HMRC know you’re self-employed so they know you need to pay tax through Self Assessment. Whereas as a limited company entails more formal responsibilities like registering with Companies House, and keeping on top of record keeping. Ready to form your limited company? Starting your own business is a journey like no other. Get ready for financial freedom and the pride and passion that being your own boss can bring. Let us take some weight off your shoulders with our professional company formation service. We can take care of the complicated stuff so you can focus on the most important thing - your exciting next chapter. Apply to form your company today - you deserve to make your dream a reality. Recommended Readings

Ensure you’re HMRC tax compliant by claiming the correct deductible expenses while running your business. Learn which expenses you can claim to deduct costs. What tax-deductible expenses can limited companies claim? 12 min read Company Formations Table of Contents Categories What are tax deductible expenses? What are the rules for claiming expenses tax-free? What business expenses can you claim as tax deductible? Business premises’ rent Business insurance Office costs Equipment Accommodation Business travel and mileage Eye care Training Pensions Marketing and advertising costs Using your home as an office What are allowable expenses for employees? What type of expenses aren’t tax deductible? How do you claim tax-deductible expenses? Start your business journey Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Tax can feel like a lot to get your head around as a new business owner, and it’s natural to worry about getting things wrong. Understanding which expenses are tax-deductible can ensure you’re paying the right amount of tax and maximise your business’ financial efficiency. Tax deductible expenses as a limited company can significantly reduce your Corporation Tax bill, but it’s important that you understand the rules to avoid making any errors. You may choose to work with an accountant to alleviate any anxieties - they’ll talk you through the complexities of business tax and ensure your finances are managed correctly and efficiently. In this guide, we’ll uncover what expenses are tax deductible and how allowable expenses for employees work, so you can navigate your business tax with ease. What are tax deductible expenses? As a new business, chances are you’ll need to invest in certain equipment, tools or workspace for your business to run effectively. For example, if you run a construction company , you’ll need the right equipment and safety gear to get things up and running. Your business wouldn’t be able to function without these costs, so you won’t pay tax on the money you spend on them. The costs are deducted from the business’ gross income before tax - so if your business made £250,000 in the last year, but had £8,000 worth of tax deductible expenses, only £242,000 would be subject to tax. For an expense to be tax deductible, its purpose must be ‘wholly and exclusively’ for your business. So, if an expense is for both personal and business use, you can only claim tax relief on what you used for business. What are the rules for claiming expenses tax-free? You can’t claim just anything as tax deductible expenses. There are rules you’ll need to follow, including: ‘Wholly and exclusively’: You can only claim expenses that are wholly and exclusively for the running of your business. No dual-purpose expenses: You can’t claim expenses that have a dual purpose for business and personal use. For example, if you bought train tickets to see a client and continued your journey for leisure purposes, you can only claim the portion of the travel that was for business. Payment method: Business expenses can either be paid through your business bank account, or if you paid for a business expense with your personal account you can be reimbursed later by your business. Record keeping: Make sure you keep detailed records of all business expenses, including receipts, bank statements and invoices. That way, you have evidence to justify these expenses should HMRC challenge them. Corporation Tax offsetting: You should be able to offset against your limited company’s Corporation Tax liability. But it’s important to note that there are some exceptions to this rule, such as business entertainment which isn’t deductible. Necessary and reasonable: Your tax deductible expenses should be necessary for business purposes, and a reasonable amount. Claim on time: Make sure you claim expenses in the correct accounting period. For example, if you incur a business expense in May but pay it in June, it should be claimed in the May accounting period. What business expenses can you claim as tax deductible? So, what expenses are tax deductible? We’ll explain some of the most common business expenses you can claim for when starting your new business. Business premises’ rent If you rent an office or other working space for your business, this is generally fully tax deductible. You can’t, however, claim expenses or allowances for buying business property or premises. Business insurance As a new business owner, the last thing you want is disaster striking and affecting the running of your business. While we can’t predict these things happening, business insurance can soften the blow and can offer peace of mind against the unexpected. As long as your policy is explicitly for business purposes, you should be able to claim business insurance as a tax deductible expense. The types of business insurance you should be able to claim for include public liability insurance, employer liability insurance and professional indemnity insurance. Office costs If you pay for communicative assets such as an office landline, internet and mobile phones, you should be able to claim them as tax deductible expenses. Other office costs include stationery and office supplies, including food and drinks for employees. Equipment Provided your equipment is used solely for running your business, you should be able to claim the cost as tax deductible expenses. This equipment may include office furniture, vehicles, electrical goods and stationery. Accommodation When your limited company incurs accommodation costs for business trips, these expenses can be claimed as tax deductible. So, if you or your employees need to stay overnight for business reasons - such as visiting a client or project site, or attending a conference, the cost of a hotel or other accommodation can be deducted from your business’ taxable income. Remember, the accommodation must be ‘wholly and exclusively’ for business purposes, so if you need to extend your stay for personal reasons, that duration of the trip would not qualify. Make sure you keep detailed records of the trip, including any receipts, to support your claim. Business travel and mileage You can claim travel expenses if the trip isn’t just regular commuting and is made ‘wholly and exclusively’ for business purposes. You can claim various travel expenses, from the costs of running a vehicle such as fuel and parking fees, to transport fares for flights. So long as you use your vehicle for business trips and have paid for the fuel costs, you can claim back the mileage from HMRC. Just ensure that your journeys are ‘wholly and exclusively’ for business purposes, such as trips between two workplaces for the same job, going from an employee's home to a client or trips taken to complete work. Just keep in mind that you can only claim the cost of fuel if your company owns the car. See below for the rates you can claim for travel: Vehicle First 10,000 miles Over 10,000 miles Car, van £0.45/mile £0.25/mile Motorcycle £0.24/mile £0.24/mile Bicycle £0.204/mile £0.20/mile Eye care As a limited company director, you can claim eye tests and eyecare as an allowable expense against Corporation Tax, if you use a computer screen for over an hour a day. If your glasses are purely needed for work purposes you can claim the cost back against tax. But like other tax deductible expenses, make sure you’re able to prove this and that you don’t wear your glasses for personal reasons. Training As a business owner, you may be able to receive tax relief on training courses and learning materials (such as books) for you and your employees. The rule around this is that the course must be related to your existing line of work and should teach you new skills too. Should the training update your skills and professional expertise, it can be viewed as a business expense which you can claim for. Pensions Once you’ve come to an agreement with your pension provider, you can contribute towards your pension and it will be a tax deductible expense. Just bear in mind that there’s a £60,000 pension allowance for the 2024/25 tax year - this is the most you can pay into your pension in a single year and still receive tax relief. Marketing and advertising costs Most marketing and advertising for your business can be claimed as a tax deductible expense, as they are considered an essential element of running a business. As a limited company, marketing is essential to get your name out there, connect with your potential customers and boost your profitability. As we mentioned earlier, HMRC’s rule when it comes to business expenses is that they should be ‘wholly and exclusively’ for business purposes - and this includes marketing and advertising. Just some of the marketing and advertising expenses that are tax deductible include: Direct marketing such as leaflets, flyers and brochures that advertise your services Subscription costs to join trade or professional bodies Social media advertising Website costs, including the designing, maintaining and hosting of your website PR activity Using your home as an office If you run your business from home , you can claim a percentage of household utility costs as tax deductible expenses. Deducting your business-specific home costs could make a noticeable difference to your income over time. If you use your home office, you can claim a rate of £6 a week as allowable business expenses. HMRC doesn’t ask you to keep a receipt for this and it isn’t considered a benefit in kind, so you don’t need to pay tax on the amount. You may be able to claim a portion of household costs used by the business, such as utilities and other household expenses. You’ll need to work out which rooms you use for your business and how much time you spend using them for business purposes. From there, you can calculate the proportion of utilities that you can allocate to business use. You can also claim for basic office expenses, such as stationery, printing costs, accountancy and other office supplies. What are allowable expenses for employees? If you’re a limited company with employees, there may be personal expenses they’ll need to cover to fulfil their duties, which you as a business can claim back. For example, your employees may need to purchase lunch while attending a work-related event or visiting clients. You can reimburse these expenses to your employees through your payroll system and then claim them as tax deductible expenses. That way, the money they’ve spent on work-related expenses won’t affect their personal finances. What type of expenses aren’t tax deductible? Some company expenses aren’t eligible for tax deduction, meaning they can’t be claimed as legitimate business expenses. Some examples of expenses that aren’t tax deductible include: Fines and penalties: Any fines, penalties and legal fees incurred due to breaking the law or regulations Personal expenses: As the name suggests, any expenses that are purely personal and aren’t related to business such as personal clothing, personal travel and personal entertainment Income as dividends: Dividend payments to shareholders aren’t considered allowable expenses Donations not made via gift aid: Any donations made to charities, clubs, or political parties Client entertainment: Any expenses incurred purely for entertainment, including gifts and hospitality offered to clients, customers or suppliers How do you claim tax-deductible expenses? Worked out what tax deductible expenses you can claim for? Next, you’ll need to gather your financial records for the year, including receipts for your expenses and submit your claim. You do this through your annual self-assessment tax return. You don’t need to submit your records with your tax return, but should keep them on hand in case HMRC queries any of your expenses. You may benefit from working with an accountant to keep track of your business expenses and submit your tax return accurately and efficiently. That way, you’ll have a professional at hand to make sure all your documents and processes are compliant with HMRC. Start your business journey Tax deductible expenses as a limited company can feel tricky to get your head around, and the last thing you want is to face any potential fines. But by understanding what you’re entitled to claim for, you can significantly reduce your taxable profits and boost your business’ profitability. With Start Up A-Z, it’s never been easier to step into those entrepreneur shoes and chase your business dream. You can register as a limited company for free , and you’ll have our support at every stage of your journey. Recommended Readings

Want to start a business from home? From ideas to permissions and things to consider, read our guide on running a business remotely. Starting a Business from Home - What You Need to Know 10 min read Company Formations Table of Contents Categories Understanding the concept of home-based business Essential steps to start a home-based business Legal considerations for home-based businesses Setting up a home business while working full time Getting started on your business at home Choose the right business idea Create a business plan Set up your home workspace Managing finances as a home-based business Using your home address for your business Balancing work and home life Growing your home-based business Key takeaways Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office It’s undeniable that Covid-19 had an impact on where we prefer to work. Prior to the pandemic, around 1 in 10 of the UK’s workforce worked at least one day from home. During the pandemic, this changed to 49% of workers, and once restrictions were lifted, around 1 in 5 people worked at least one day from home per week. This shift towards home-based working has consequently changed how and where people prefer to work. Perhaps you’re seeking flexibility or a better work-life balance, or even looking to fulfil a life-long dream. Whatever your motivation is for starting a business from home, there’s really no feeling quite like being your own boss. Here, we’ll uncover exactly how to start a small business from home, diving into the opportunities and challenges you’re likely to encounter along the way. With this insight, you’ll be ready to start building your home-based business in no time. Understanding the concept of home-based business As the name may suggest, a home-based business is a small business that operates from the business owner’s home. As well as location, home-based businesses often have only a small number of employees. Several reasons could spur the decision to start a home-based business. Perhaps you’re looking to say goodbye to the 9-5 and seek a more flexible work schedule, or maybe you’re looking to operate from home to spend more time with your family. Whatever your motivation, starting a business from home continues to be on the rise, with around 50% of small businesses beginning their business journey from home. While a home-based business can offer you several benefits, from not needing to rent an office space, to being flexible on the hours you work, there are some obstacles you may encounter along the way. Operating from home may leave you feeling lonely at times, and you may find it tough to switch off at the end of the day when your home is also your workplace. But there are solutions to these challenges, which we’ll cover later on. You won’t know what works best for you until you try it, right? Essential steps to start a home-based business Ready to put your entrepreneurial spirit into action? Here are some essentials you’ll need to tick off your list to start a business from home. Decide on a business idea: A great business idea is the first step in your journey. If you know you want to start a business but can’t settle on an idea, our ideas to start a business are sure to leave you feeling inspired. Form your business: To form a business in the UK, you’ll need to register your company with Companies House . You can choose to do this yourself through the Companies House website for £50, or to save yourself the hassle, we can take care of the formation process for you for free (yes, really!). Decide on a workspace: Try to find a space within your home you can dedicate to your new business. Not only is this a way of keeping your home and work life separate physically, it can also help you get into the work mindset each day. You could turn your spare room into an office, or transform the garden shed into your workshop. Get creative and bring your business vision to life. Get your workspace ready: Once you’ve chosen where you’re going to work from, it’s time to get decorating. Make sure you have all the equipment you need (if you’re looking to keep costs to a minimum, could you consider renting or borrowing some equipment at first?), and create a workspace you’ll feel happiest in. After all, you’re in charge! Who’s to stop you from painting your new office pink to celebrate your new venture? Legal considerations for home-based businesses Depending on the type of business you’re looking to start, there may be legal considerations you’ll need to look into beforehand. You may need permission to start your home-based business, or you may need to take out insurance. Here are some legal considerations that may apply to you: You’ll need to check if you need permission from your mortgage provider or landlord, local council or local planning office to run your business from home. You may need business insurance to protect your business against the unexpected. The type of insurance you’ll need will depend on the type of business you’re looking to start, and if you plan to hire employees. Looking to hire others to support you on your journey? You’re legally required to take out employer’s liability insurance. If you regularly interact with or serve members of the public, you may choose to take out public liability insurance as well. Looking to start a food business ? While you don’t need to hold a food hygiene certificate to prepare or sell food in the UK, you must ensure you receive food hygiene training. The government provides free online food safety training courses to help you brush up on your knowledge. Setting up a home business while working full time There’s nothing stopping you from setting up a business when you’re already employed. Perhaps you’re planning to eventually leave your current job once your new business takes off, or only looking to start a business for some extra cash. If you can manage your current job responsibilities while becoming an entrepreneur, you should take full advantage of the opportunity! Here are some considerations to keep in mind should you choose to follow your business dreams while working full time: Don’t rush: Try not to let yourself become overwhelmed - there’s no rush when it comes to starting your business. Prioritise your existing work and if you have some free time to spend on making your business plans come to life, go for it. You can start a business at any age, there’s no need to panic. Maintain a work/life balance: Working full time while trying to start a business leaves you with little ‘you’ time. Perhaps you have little ones to take care of, or need to factor in time to unwind. Make sure to consider the needs of your family and yourself - try to take regular breaks and adapt your schedule to meet the needs of your family and your wellbeing. Be mindful of your employer: Depending on the nature of your day job, you may have certain rules within your contract that you’ll need to follow. You could end up in trouble if you develop an idea while at work, for example, which you then decide to use to start your business. Make sure you have the evidence to hand that your business idea was developed outside of your paid employment. Getting started on your business at home Starting your own business is truly the adventure of a lifetime. If you’re ready to become your own boss, we’ve covered everything you’ll need to start a business from home below. Choose the right business idea Your new business is likely to take up a lot of your time, so it’s important to choose something you care about. Of course, making a profit is important, but enjoying the work you do matters most. If you’re stuck on where to start in choosing a business idea , a bit of self-reflection can get you started. Ask yourself why you want to start a business. Maybe you’re looking for financial independence, or to fill a gap in the market. From there, you can tie your ‘why’ with your passions or talents. Maybe you’re a winning writer, or a connoisseur in the kitchen - with passion and determination, a business idea will appear when you least expect it. Create a business plan Writing your business plan is an essential part of your entrepreneurial journey. It details your company’s plans and objectives and how you set out to achieve these goals. Your business plan serves as your go-to manual to refer back to, covering the ins and outs of your business, from your financial circumstances to your market research. If you want to apply for a business loan , the bank will usually ask to see your business plan as evidence of how you plan to grow your business and what you’ll use the borrowed funds for. Check out our guide on how to write a business plan for tips to get started. Set up your home workspace As mentioned, having a dedicated workspace at home is super important. Not only can it get you in the right frame of mind to start work each morning, it can also help you keep your work and personal life separate. After all, there’s no place like home - you’ll want to enjoy your happy place at the end of a long day. Your work environment can affect your productivity. Factors to consider when deciding on your home workspace include noise (which can distract you from those important tasks), lighting and room temperature. Pay attention to the air quality of your workspace, the layout of the room and how comfortable you’ll feel while working. Don’t forget storage solutions, not only to keep your paperwork organised but also to prevent a cluttered desk! If you’re starting a food business and will work from your kitchen, the above still applies. But if you’re working from a kitchen, it’s vital that you pay attention to the cleanliness of your workspace and adhere to good hygiene practices. Managing finances as a home-based business If you’re apprehensive about your new business’ finances, you’re not alone. It’s only natural to worry about your business’ livelihood, particularly if you don’t have much experience managing business finances. Here are some tips to help you stay on top of your business’ money matters: Managing your cash flow: Your business’ cash flow is the money that moves in and out of your business over a period of time. You’ll want to aim for positive cash flow, where you’re receiving more income than you’re paying out. But there may be a time when you experience negative cash flow, for example, a client’s payment may be late. As long as you’ve planned for this negative cash flow and you revert to a positive one, this shouldn’t cause any major problems. Monitor your spending: As a business owner, you may find you have several accounts to your name. It’s important to keep an eye on each of your accounts and keep track of what you’re spending. It’s all too easy to use your business bank card for a work lunch now and then, but this can soon mount up. Keep a log of your expenses so you’re not left with a hefty, unexpected bill! Keep your funds separate: While it’s not a requirement to keep your business and personal finances separate, it can help to keep things organised. That way, you’ll have separate bank statements for your business and your personal spending, so you can monitor your funds and reach your goals. Stick to a budget: Putting together a business budget can outline all the expenses needed to keep your business running and ensure you don’t overspend. Your budget can also forecast the revenue you expect to generate, so if you don’t hit your targets you can find a way to cut back on your expenses. Using your home address for your business To form a company in the UK, you’ll need a physical UK address. This address will be shown on the public register, and all mail from Companies House will be sent there. While you can use your home address as your business address, you may prefer not to, to protect your privacy. To avoid the cost of renting a physical office space, you could opt for a virtual office address instead. SUAZ’s virtual office service gives you a business address in the bustling city of Manchester which can be used to protect your home address and establish your professional image. Balancing work and home life Working from home offers flexibility and convenience, but does come with its challenges. Here are some challenges you may face as a home-based business and how to overcome them: Maintaining boundaries: The blurring of boundaries between your work and personal life can be all too easy when working from home, making it difficult to switch off at the end of a long day. Setting aside a space that you use purely for work can help you differentiate your work and home life - and remind those you live with not to interfere when you’re busy! Feeling isolated: It’s easy to feel lonely when working from home. After all, you’re likely to miss out on the social activities and interactions you gain from a typical office environment. Make sure to set aside time to see others, whether that be meeting for lunch (virtually or in-person), or attending networking events. Managing your time: There are often more distractions when working from home. If you need to focus on a particular task or project, be sure to work in a quiet area, free from distractions, to meet your goals. Growing your home-based business You have your winning business idea and the determination to get you where you want to be. Next, you’ll need to find a way to get your business’ name out there so you can reap the rewards you’ve worked hard for. Some strategies for growing your home-based business include: Set clear goals to hold yourself accountable and put together your business plan. Identify your niche - what makes your business stand out against your competitors? Tailor your service or products to appeal to your target market. Get your name out online by building a website and social media presence. Collaborate with other like-minded people by attending networking or industry events. Nurturing those relationships can lead to new business opportunities and partnerships. Key takeaways Starting a home-based business offers flexibility, convenience and the freedom to work in a way, and a space, that is entirely yours. To make your home-based business a success, you’ll need to establish clear boundaries between your work and personal life, which can be a challenge. With a strong business plan, motivation and a designated work space you’ll thrive in, there are no limits to what your next chapter can bring. Ready to form your own business? Our professional company formation service can support you every step of the way, so you have one less thing to think about. Apply to form your company today and bring your dream to life. Recommended Readings

Learn efficient ways to track and manage freelance projects with our comprehensive guide. Stay organised and productive for success in the freelance sector. How to track & manage freelance work 12 min read Beginner's Guide Table of Contents Categories Why tracking work in the freelance sector matters How to keep track of freelance income How to manage freelance expenses and deductions How to set up freelance work for tracking A guide to freelance time tracking Common challenges and solutions when learning how to set up freelance work and track it Ready to turn your freelancing dreams into a structured business? Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Freelancing is definitely on the rise. As of March 2024, there are roughly 7.4 million freelancers registered and operating in the UK, contributing over £270 billion to the UK economy every year. That's a lot of people juggling projects, clients, and invoices. As one of them, or at least planning to be, you know that freedom, potential, and flexibility come with a price – organisation. This guide will equip you with the essential skills and tools to track and manage your freelance work effectively. From your first client enquiry to the final payment, we'll cover everything you need to stay organised, efficient, and profitable. Let’s get into it. Why tracking work in the freelance sector matters As a freelancer, you're essentially a one-person company responsible for every aspect of your business – from securing clients to managing finances. And just like any successful company, you need robust systems to thrive. Effective tracking is crucial, especially as your business grows. It provides valuable data and insights that empower you to make informed decisions and avoid common pitfalls that can derail a freelance career. Statistics show 82% of businesses fail due to poor cash flow management. Other major contributing factors include: Ineffective time management Undercharging for services Inadequate financial planning Insufficient tax and emergency funds Poor expense management By implementing a comprehensive tracking system, you can: Gain an understanding of your financial health: Track income, expenses, and profitability to make informed business decisions. Optimise your time: Identify time-wasting activities and streamline your workflow for maximum efficiency. Price your services strategically: Analyse project data to ensure you're charging appropriately and maximising your earning potential. Improve your processes: Spot inefficiencies in your workflow and implement changes for better results. Reduce stress: Avoid missed deadlines, forgotten invoices, and financial anxieties by staying organised and in control. Ultimately, using systems to track your work allows you to work smarter, not harder, and build a thriving freelance business. When your systems handle the heavy lifting, you can focus on what truly matters: delivering exceptional work and building a thriving freelance career. How to keep track of freelance income First, we’ll explain how to keep track of freelance income. Juggling client payments, chasing invoices, and staying on top of your income can feel overwhelming. But there are simple and effective ways to track your freelance income, no matter your experience level. Starting simple When you're starting the journey of how to keep track of your freelance income, a basic spreadsheet or even a notebook can do the trick. You can then keep track of: Payment dates: When did you receive each payment? Client names: Who paid you? Project details: What was the payment for? Amount received: How much did you earn? This method provides a solid foundation, but as your business grows, you'll likely need a more robust solution. Using accounting software Consider using dedicated accounting software to streamline your financial management. Many options connect directly with your bank account, automatically tag income and expenses, calculate taxes, and offer valuable financial insights. A few popular choices include: QuickBooks Self-Employed: An all-in-one tool for tracking income and expenses, sending invoices, and estimating quarterly taxes. FreshBooks: User-friendly invoicing and accounting software designed specifically for freelancers and small businesses. Wave Accounting: A fantastic free option with basic invoicing and accounting features, ideal for those on a tight budget. By implementing a reliable system for tracking your income, you can gain a clear picture of your financial health, simplify tax season, and focus on what you do best: delivering exceptional freelance work. Categorise your income No matter how you track your income, categorisation is key. For example, let's say you're a freelance graphic designer offering a range of services: Logo design Custom graphics Illustrations Infographics By tagging each income source by service type, you can analyse which services are most profitable. Perhaps logo design generates 90% of your income and offers the best return on your time investment. This insight might lead you to niche down and focus solely on logo design. You can also categorise income by project type, client, or even payment method. This granular data can encourage you to make informed decisions about your services and pricing strategies. Consistency is crucial The key to successful financial management isn't just the system you use but your consistency in using it. That’s the trick regarding how to keep track of freelance income. Avoid getting caught in the trap of constantly switching between apps and templates. Find a system that works well for you and commit to it. Adapt your workflow to fit the system, and stick with it consistently. Building a consistent workflow takes time. Establish a routine for tracking your income and expenses, whether daily, weekly, or monthly. The most important thing is to be consistent and make it a habit. How to manage freelance expenses and deductions Income is crucial, but so is tracking what you’re spending and where the money comes out. This not only maximises tax deductions and keeps everything accurate and legal, but also provides valuable insights into your spending habits. Whether you prefer a spreadsheet or accounting software, the principle remains the same: record every expense. Note the date, amount, vendor, and a brief description. This meticulous tracking is crucial for two reasons: Tax deductions: Many business expenses are tax-deductible, reducing your tax liability and increasing your take-home pay. Financial awareness: Regularly reviewing your expenses helps identify areas where you can cut back and improve profitability. Tips for organised expense tracking Keep all receipts: Whether paper or digital, store them securely in a dedicated folder or app. Categorise expenses: Group similar expenses into categories like office supplies, software subscriptions, travel, and professional development. This simplifies tax preparation and analysis. Use expense tracking tools: Accounting software often automates expense tracking by connecting directly to your bank account. Separate business and personal finances: Use a dedicated business bank account to separate your business transactions from your personal spending. By diligently tracking and categorising your expenses, you can minimise your tax burden, gain a clear understanding of your spending patterns, and boost your overall profitability. Other top tips for keeping track of freelance finances Managing your freelance finances doesn't have to be a burden. Here are some expert tips to help you stay in control of your money: Set a budget (and stick to it!): A budget is essential for tracking income and expenses, preventing overspending, and making informed financial decisions. Start by listing all income sources and fixed expenses, then allocate funds for variable expenses like marketing or travel. Avoid impulse purchases and use your budget to guide investment decisions. Use accounting software: Streamline your financial management with accounting software. These tools automate tasks like income and expense tracking, invoicing, and tax estimation, saving you time and effort. Set money aside for taxes: As a freelancer, you're responsible for paying your own taxes. Set aside 25-30% of each payment to cover your tax liability and avoid a hefty bill come tax season. Plan for irregular pay and downtime: Freelancing often involves income fluctuations. Prepare for lean periods by building an emergency fund or setting aside extra income during busy months. Keep personal and business finances separate: Open a dedicated bank account for your freelance business to maintain clear financial records and avoid complications with HMRC. By implementing these tips, you can confidently manage your freelance finances, optimise your earnings, and achieve financial stability. How to set up freelance work for tracking You probably have an idea of who your clients are and what work you’re doing for them, but as you scale your business, develop your skills, and onboard more work and more complex pipelines, this system becomes obsolete almost instantly. Tracking your work, projects, clients, and tasks is crucial in this way. It clears your mind so you can focus on the important aspects of the time at hand, keeps you in control, and prevents stress, burnout, and other things that can damage your business. You’ll also get a ton of data you can use to make informed decision-making within your business. Like which work brings in the most money. Which client is most profitable. Which market is most lucrative and better suited to your skills. How to set up your freelance work and track it efficiently starts with how you set up your freelance projects. By implementing these strategies from the outset, you can streamline your workflow, improve project management, and gather valuable data for your business. Define crystal-clear project scopes Before starting any project, establish a clear scope of work. This includes outlining: Project goals: What are you aiming to achieve? Deliverables: What specific outputs will you provide? Timelines: What are the key deadlines and milestones? Payment terms: How and when will you be paid? A well-defined scope prevents scope creep (unplanned additions to the project that you should really be charging for) and ensures you and your client are on the same page. Break projects into milestones Large projects can feel overwhelming. Break them down into smaller, more manageable milestones. This not only makes the project less daunting but also allows for better progress tracking and a sense of accomplishment along the way. Set deadlines (and stick to them) Deadlines are crucial for accountability and timely project completion. Be realistic when setting deadlines, factoring in potential delays or unexpected issues. Once set, do your best to adhere to them. Leverage project management tools Numerous project management tools can help you stay organised and on top of your work. Consider these options: Trello: A visual tool using boards, lists, and cards to organise and prioritise tasks. Asana: A robust tool with features like Gantt charts and timelines for managing complex projects. Monday.com : A versatile platform for managing projects, workflows, and teamwork. Sunsama: A tool for planning your day, week, or month by integrating calendars and to-do lists. Akiflow: A powerful task management tool with features like time blocking and automated scheduling. Google Calendar: A simple and accessible tool for scheduling appointments, deadlines, and reminders. The key is to choose a tool that fits your workflow and use it consistently. Adapt your processes to the tool's functionalities for optimal results. There’s no “golden” tool that will care for everything and make life easy. That comes from picking a tool and then sticking with it, building up a system with that tool that works for you, not the other way around. A guide to freelance time tracking The most important thing you have to manage as a freelancer is your time, and developing a freelance time tracking system from the very beginning can bring so many benefits. Here’s an example: You charge £150 for a blog post. But what if it takes 5 hours to write, with another 4 hours lost to distractions? Your actual hourly rate plummets to £30. Now, imagine completing that same post in one focused hour time block. Suddenly, you're earning £150 per hour, with extra time to invest in other projects or personal pursuits. Freelance time tracking isn't about working yourself to the bone, grinding all the time, and burning out. You do become a productivity machine, but in the sense that your work time is used wisely. Your most valuable resource is used optimally and without waste. It's about understanding where your time goes so you can make conscious choices about how to spend it, how much to charge , and, ultimately, how to run your business more effectively. How to track freelance hours There are several ways to track your time: Manual freelance time tracking: Use a spreadsheet, notebook, or a simple timer to track your work hours. Techniques like the Pomodoro Technique, with its focused work intervals, can be particularly helpful. Digital time tracking tools: Many apps offer features like project-specific tracking, reporting, and integration with other platforms. Some popular options include: Toggl Track: User-friendly time tracking across projects and clients. Harvest: A robust solution with invoicing and expense-tracking capabilities. Some project management tools can teach and help you learn how to track freelance hours with ease, but often within their premium subscriptions. These tools provide detailed dashboards to visualise how you spend your time across days, weeks, months, or even the entire year. Top tips for keeping track of freelance time Regularly review your time logs: Take some time each week or month to review your time logs. This will help you identify patterns or areas where you can improve your time management. Identify time drains: Are there specific tasks or activities that consistently take up more time than you anticipated? Once you identify these time drains, you can take steps to eliminate or minimise them. Set realistic time estimates: When estimating project timelines, be realistic about how long tasks will actually take. It's always better to overestimate than underestimate. Try time blocking: This time management technique involves scheduling specific blocks of time for different tasks or projects. It can help you stay focused and avoid distractions. Use the Pomodoro technique: This technique involves working in 25-minute intervals with short breaks in between. It can be a great way to boost your productivity and avoid burnout. Prioritise high-value tasks: Not all tasks are created equal. Focus on prioritising the tasks that will impact your business most. So, when it comes to learning how to track freelance hours effectively, a bit of a proactive mindset can go a long way. Common challenges and solutions when learning how to set up freelance work and track it Even with the best intentions, tracking your freelance business can present challenges. But don't be discouraged. By understanding these common obstacles and their solutions, you can develop strategies to overcome them and build a more successful freelance career. Inconsistent time tracking Challenge: It's easy to lose track of time when engrossed in a project or juggling multiple tasks. Inaccurate time tracking can lead to underbilling and lost revenue. Solution: Use automated time tracking tools or set reminders to log your hours regularly. This ensures accurate billing and fair compensation for your work. Managing multiple projects simultaneously Challenge: Juggling multiple projects with varying deadlines and deliverables can be overwhelming, potentially leading to missed tasks and increased stress. Solution: Use project management tools like Asana or Trello to organise and prioritise tasks. Break down large projects into smaller, manageable steps with clear deadlines. Create separate boards or lists for each project to maintain organisation. Regularly review and adjust your schedule to ensure balanced time allocation across projects. Difficulty in invoicing and payment tracking Challenge: Creating, sending, and following up on invoices can be time-consuming and frustrating. Late payments can disrupt your cash flow and create financial instability. Solution: Establish a consistent invoicing schedule and promptly follow up on overdue payments. Consider using invoicing software to automate the process and simplify payment tracking. Clearly outline payment terms in your contracts or project agreements to avoid misunderstandings. By proactively addressing these common challenges, you can streamline your tracking processes, maintain organisation, and ensure you're fairly compensated for your valuable time and effort. Ready to turn your freelancing dreams into a structured business? Start Up A-Z is here to guide you through every step of your journey – from forming your company to landing your first client. Our comprehensive support system includes business planning tools, proven tracking methods, and ongoing guidance from founders who've walked the same path. Don't just start a business. Build a sustainable freelance career with the right foundation. Form your company with SUAZ today . Recommended Readings

Discover the ideal age to launch your dream business with Start Up A-Z. Expert insights on the age to start a business journey. Read more. What Age is Best to Start a Business? 7 min read Beginner's Guide Table of Contents Categories What the data says Why do so many studies show different ages? At what age can you start a business? Am I too old to start a business? Ready to start your business? What business owners have to say Paddy Moogan - Co-founder and CEO, Aira Digital - founded his first business at the age of 21 Steve Blood - Personal Trainer and Sports Injury Therapist - founded his business at the age of 19 Ben Grace - Founder of Eco-Luxe skincare brand SBTRCT - founded his business at the age of 44 Rebecca Heald - Workplace, Wellbeing and Leadership Consultant - founded More Than Nutrition in her 40s Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office Whether you’re a fresh-faced graduate just entering the working world, or you have decades of business experience under your belt, entrepreneurial inspiration can strike when you least expect it. If your gut feeling is telling you to become your own boss, you shouldn’t let your age stand in your way. Wondering what the best age to start a business is? We’ll explore the average age of starting a business and dispel some myths along the way to give you the motivation and confidence to leap into entrepreneurship. What the data says Let’s turn to the data to see what the best age to start a business is. According to Beahurst, certain age demographics are more likely to have launched a successful business in the UK than others. Over 90% of founders in London are within the 20-49 age bracket - a broad range of almost thirty years, but this isn’t to say you shouldn’t start a business once you reach 50. You really can become your own boss at any age - Ray Kroc, the former CEO of McDonalds, was aged 52 when he started his entrepreneurial journey, whereas Mark Zuckerberg was only 19 when he started Facebook. With this in mind, it seems age is just a number when it comes to following your dream. With the mindset to succeed, there’s little stopping you from starting your own business, no matter where you are in life. While the ages of the world's greatest entrepreneurs differ greatly, what they all have in common is determination and perseverance. We know you’ve got what it takes. Another factor to consider is that while you may start your company at a younger age, it may not take off until later in life. Take Jeff Bezos as an example, who was 35 when Amazon began selling more than just books, and 41 when Amazon Prime launched. The most successful businesses have experienced periods of slow growth and challenges along the way - so stay persistent and have patience. Why do so many studies show different ages? You may be wondering why the age to start a business varies widely. This is because there really is no ‘right’ age to make your business dream a reality. We spoke to author, founder and psychotherapist, Eloise Skinner who added; “ I don't think there’s a ‘right age’ to start a business. I think it's completely dependent on the individual, and on the particular circumstances and situation of each founder. Of course, when we're a little younger we might have a higher tolerance for risk, but being older comes with benefits as well - for example, more experience, resources or connections.” Another factor to consider that can affect the age you start your business is gender. It seems that men start their entrepreneurial journey before women, with 40% of men starting businesses before the age of 35 , compared to 33% of women. This may be due to other responsibilities taking priority, which might include caregiving or family commitments. Another consideration is the funds to get the ball rolling. For example, you may have come up with your business idea aged 20, but not have the funds to get started until you’re 30. With this in mind, it’s never too late to become a business owner, especially considering a 60-year-old startup founder is three times more likely to launch a successful startup compared to a 30-year-old startup founder. So, what are you waiting for? At what age can you start a business? Wondering how to start a business as a teen? If you’ve put together a small business idea that could take the world by storm, it’s definitely possible to start a business under the age of 18. But you’re likely to need sign-off from a parent or guardian to make it happen. This is because you’ll need them to co-sign anything that involves a contract, such as legal documents. Those under 18 are considered minors, meaning they can’t open a business bank account, borrow money or have a credit card. This means you’ll need to find alternative ways to fund your new venture. Perhaps you’ll borrow money from a family member, or start your business with an adult who can access business funding . Am I too old to start a business? You’re never too old to start a business! All you need is an idea you’re passionate about and the motivation to get you where you want to be. We spoke to therapist and business coach, Amanda Brenkley , about why entrepreneurs may feel they’re too old to start a business and she responded; “There are several reasons why people might feel they're too old. Many individuals, regardless of age, fear the potential failure of a new business venture and sometimes we’re prepared to tell ourselves any story to stay in our comfort zone. But little worthwhile comes from staying in our comfort zone! Perceived age-related discrimination can be a concern for some people, but again this can also just be an excuse not to do the things you actually want to do. Experience, wisdom, and a strong work ethic can be significant advantages for older entrepreneurs.” In fact, waiting until later in life to start your business may stand you in good stead for the future. Considering that 42 is the average founder age of all S-corporations, C-corporations and partnerships registered in the U.S. between 2007 and 2014, it seems older entrepreneurs aren’t just more common than you may think, they’re more likely to succeed too. The average age of a startup owner as of 2021 is 35 years old , proving that you don’t need to be in your twenties to kickstart your entrepreneurial journey. Ready to start your business? It’s never too late to fulfil your business dreams. Starting a business can be life-changing, so you shouldn’t let self-doubt stand in your way. Eloise Skinner highlighted “The most important thing is to get clear on your ‘why’ - why do you want to start this business, or pursue this new venture? Once you're certain and clear on your motivations, you might find that energy and determination naturally follows.” If you’re feeling hesitant, our company formation service could be just what you need to restore your confidence. We offer several company formation packages to suit your needs, and can form your company with Companies House on your behalf, so you have less to worry about. Apply to form your company today - we’ve given you one less reason to wait. Still feeling unsure? Read on to hear from other business owners, as they uncover the age they started their businesses and any words of wisdom they have to share. What business owners have to say Paddy Moogan - Co-founder and CEO, Aira Digital - founded his first business at the age of 21 Do you think there were benefits to starting your business at a young age? If so, what were they? Definitely. For me, it was probably being chucked in at the deep end which was really hard, but it forced me to learn a lot of stuff very quickly. When I was young, I had a bit of naivety about me which ultimately meant that I didn’t overthink things like I would now. I just saw a problem or something that needed to be done, then got on with it without worrying too much. Weirdly, I probably had far less fear when I was younger running a business compared to now! What tips/advice would you give to 18-21 year olds considering starting a business? One thing I’d suggest is to get a very good, early grasp on the basic mechanics of how a business works, then apply this to the business that you’re thinking of starting. I started with zero clue about things like taxes, balance sheets, business assets, expenses etc. While I got by because I knew my product and business really well, I’d have almost certainly had an easier time maintaining and growing the business if I had learned the basics of running one. I’d also recommend finding people who you can ask for advice regularly on the aspects of running a business. Most experienced business owners will have no problem helping out a young person, so ask around or think about who you can approach for help and then do it. I didn’t really have anyone at the time and I know that it would have helped a lot if I did. Is there anything you would have done differently? I sold my first business after 12 months of running it and while it was a happy sale in the end, it was partly driven by me running myself into the ground with the hours and days that I worked. I’d never do that again because I know how important mental and physical health are to my own performance. So if I could go back, I’d tell myself the importance of these things and find a better work-life balance. Steve Blood - Personal Trainer and Sports Injury Therapist - founded his business at the age of 19 Do you think there were benefits to starting your business at a young age? If so, what were they? As a personal training and sports injury therapist, starting my own business early has meant that nearly 10 years on I've got a very well-established client base across both sides of my role. It meant that during more testing times to be a business owner, such as during the pandemic, a lot of my clients were more than happy to continue to invest in personal training over Zoom. There's a risk that if I was just starting out, it would have been much easier for clients to disengage. What tips/advice would you give to 18-21 year olds considering starting a business? It's true when they say age is just a number, but when you're just starting out - it's really easy to look at people older than you in your industry and talk yourself out of following your dream. It's important to try and keep imposter syndrome at bay and consider networking and mentoring sessions to broaden your interactions with people who do have more experience. But ultimately, remember you can do this! Is there anything you would have done differently? Looking back at the early years, I set the prices for my services deliberately low in order to try and build a client base - it was great at drumming up interest. But, I probably wasn't quick enough at increasing them when my experience was starting to stack up, or I completed another qualification. There was a period of three years where I sat at the same fees and if I was in an office job, I'd have almost certainly seen an increase or two in my salary over that time period. Ben Grace - Founder of Eco-Luxe skincare brand SBTRCT - founded his business at the age of 44 Do you think there were benefits to starting your business in your 40s? I think anyone who decides to start their own business does so at a time that is right for them. For me that time was in my 40s. It meant I was starting out with an incredible network of people, best in class experience in my industry and a real understanding of what it takes to build a skincare business. For me I needed this experience to give me the confidence to make that leap and go for it. Something I don’t think I was ready for before that point. What is the one key tip or piece of advice would you give to people in their 40s considering starting a business? It’s taking that initial leap that is the hardest part. I was at a point in my career where I felt it was now or never. I imagined myself in my 50s and still not having done it and realised it would be one of my biggest regrets. That’s also when I realised that success is in doing it. It’s not whether you exit or build a multi-million pound business. If you have a business in you, then giving it a shot is the most important thing. Rebecca Heald - Workplace, Wellbeing and Leadership Consultant - founded More Than Nutrition in her 40s Do you think there were benefits to starting your business in your 40s? Starting a business in my 40s had lots of advantages. Firstly, I had a wealth of experience and industry knowledge which has been invaluable. My life experiences have also made me so much better at what I do. I understand myself much better so have been able to see my failures as lessons and have been far more resilient. More than anything, starting a business in my 40s has given me a rekindled confidence and helped me find my voice. I'm now as passionate and enthusiastic as I was at 18, reigniting my entrepreneurial spirit with a fire that's brighter and more purposeful than ever before. What is the one key tip or piece of advice would you give to people in their 40s considering starting a business? Leverage your experience and networks. Your age can be a powerful asset. Use your past work experiences and connections to identify gaps in the market or unique opportunities. Seek mentorship and guidance from those who've been down a similar path. Additionally, don't underestimate the importance of adaptability. Be willing to learn, unlearn, and relearn, as the business landscape is constantly evolving. Is there anything you would have done differently? I would’ve listened to my gut and trusted my instincts sooner. I would’ve been bolder and braver with my decisions instead of doubting myself. It's common to be inundated with advice from various business experts and gurus, but ultimately, you are the one who knows your business and its unique challenges best. Trusting your intuition and staying true to your vision can often lead to more authentic and successful outcomes. Recommended Readings

Suaz respects your privacy! Learn about data collection, manage choices & how we use it for personalization. Explore Policy & understand your data rights! PRIVACY NOTICE Last updated January 04, 2023 This privacy notice for SKILLSERVE TECH LTD (doing business as Start Up A-Z ) ('Start Up A-Z ', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you: Visit our website at https://www.suaz.co.uk , or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at help@suaz.co.uk . SUMMARY OF KEY POINTS This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Start Up A-Z and the Services, the choices you make, and the products and features you use. Click here to learn more. Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more. In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Click here to learn more. How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more. How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what Start Up A-Z does with any information we collect? Click here to review the notice in full. TABLE OF CONTENTS 1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION? 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 6. HOW LONG DO WE KEEP YOUR INFORMATION? 7. HOW DO WE KEEP YOUR INFORMATION SAFE? 8. DO WE COLLECT INFORMATION FROM MINORS? 9. WHAT ARE YOUR PRIVACY RIGHTS? 10. CONTROLS FOR DO-NOT-TRACK FEATURES 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 12. DO WE MAKE UPDATES TO THIS NOTICE? 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: contact preferences contact or authentication data email addresses names Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://app.termly.io/document/cookie-policy/0aafeee2-66a4-40b2-9b13-fda9377dfe78 . The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings). Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services. 2. HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services. To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS? ' below). To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you. To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm. 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more. Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: Send users information about special offers and discounts on our products and services Support our marketing activities Diagnose problems and/or prevent fraudulent activities Understand how our users use our products and services so we can improve user experience Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved. Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. In legal terms, we are generally the 'data controller' under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a 'data processor' on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the 'data controller' responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them. 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? In Short: We may share information in specific situations described in this section and/or with the following categories of third parties. Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows: Ad Networks Data Analytics Services Data Storage Service Providers Government Entities Order Fulfilment Service Providers Payment Processors Testing Tools User Account Registration & Authentication Services We also may need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions. 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://app.termly.io/document/cookie-policy/0aafeee2-66a4-40b2-9b13-fda9377dfe78 . 6. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 7. HOW DO WE KEEP YOUR INFORMATION SAFE? In Short: We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. 8. DO WE COLLECT INFORMATION FROM MINORS? In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at help@suaz.co.uk . 9. WHAT ARE YOUR PRIVACY RIGHTS? In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm . If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html . Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/ . For further information, please see our Cookie Notice: https://app.termly.io/document/cookie-policy/0aafeee2-66a4-40b2-9b13-fda9377dfe78 . 10. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.). 12. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at help@suaz.co.uk or by post to: SKILLSERVE TECH LTD Bartle House Manchester, Greater Manchester M23WQ England If you are a resident in the United Kingdom, the 'data controller' of your personal information is SKILLSERVE TECH LTD. SKILLSERVE TECH LTD has appointed Paul Dominic O Toole to be its representative in the UK. You can contact them directly regarding the processing of your information by SKILLSERVE TECH LTD, by email at paul@businesssupportclub.com , by visiting http://www.skillserve-tech.co.uk , by phone at 0330 320 1929, or by post to: Bartle House Ocford Court Manchester, Greater Manchester M23WQ England 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.

Limited liability is a corporate structure and method of business protection when forming a limited company. Explore what it is and why it's important here. What is Limited Liability in a Business? 7 min read Company Formations Table of Contents Categories Why is limited liability important? What is a sole trader? Does it really make a difference if you’re a sole trader or a limited company? What is unlimited liability? What other types of businesses have limited liability? Public limited companies (PLCs) Limited liability partnerships (LLPs) Limited by shares vs limited by guarantee Limited by shares Limited by guarantee Are there any exceptions to limited liability? Form your limited company today Beginner's Guide Business Trends Company Formations Start-Up Finance Virtual Office When starting a business, it’s likely you’ll come across a lot of jargon and legal terms that can leave you feeling out of your depth. If you’ve asked ‘What is limited liability?’ - we’ve got you covered. Here, we’ll cover how limited liability works, what the difference is between limited and unlimited liability, and the protection limited liability can give you when starting your own business. Why is limited liability important? Before we dive into why limited liability is so important, we need to answer the question ‘what is limited liability in business?’ Limited liability is the protection you receive as a limited company, should your business face financial difficulties. As a limited company, your business is legally classified as an ‘individual’ and separate legal entity to you and other owners. Limited liability is important to protect you against the unexpected. So, if your business ever struggles with debts, financial losses or liabilities, the business itself is responsible for them - not you personally. This means you wouldn’t be liable for these financial hardships and all your personal assets would be secure. You would be legally protected and wouldn’t be obligated to pay any debts or cover any financial losses, should your business fall through. The same protection applies for your shareholders too - they have no legal obligation to pay more than the nominal value of shares they hold. Take a look at the advantages and disadvantages of limited liability for more information. What is a sole trader? If you’re self-employed, run your own business as an individual and work for yourself, this is known as being a sole trader. As a sole trader you’re in control of your business, its profits after tax and any assets. But unlike a limited company, as a sole trader you are personally liable for your business’ debts, meaning if your business struggles financially your personal assets may be at risk - we’ll explore this in more detail below. Does it really make a difference if you’re a sole trader or a limited company? It’s easy to assume there aren’t many differences to being a sole trader or a limited company - they both involve running a business after all! But there are significant differences between forming a limited company and becoming a sole trader. Here are some of the biggest differences between being a sole trader and a limited company: Liability: As mentioned, as a limited company you gain limited liability meaning your personal assets are protected should your business suffer financially. A limited company is treated as a separate legal entity from its owners and shareholders are also protected. Whereas as a sole trader, you are personally liable for all your business’ debts. Company size: Sole traders are considered self-employed, whereas limited companies can vary in size. Decision-making: Sole-traders are personally responsible for business decisions as they operate as one individual. Whereas limited companies often have several decision-makers, such as shareholders. What is unlimited liability? By having unlimited liability you’re legally responsible for your business’ debts. This means there is no legal distinction between your business and you personally. If your business runs into financial difficulties, you’ll be financially responsible and creditors can seize your personal assets and property to repay your business’ debts. With this in mind, you may choose to form a limited company instead to mitigate risk to your new business. What other types of businesses have limited liability? As we’ve explained, a limited company limits the amount of liability taken on by its owners and shareholders. Limited liability serves as a form of legal protection and prevents you from being responsible for your company’s financial losses. Here are some other types of businesses that have limited liability: Public limited companies (PLCs) A public limited company is a type of business that is managed by directors and owned by its shareholders. A PLC can offer shares of stock to the public and the buyers of those shares have limited liability - so won’t be liable if the business struggles financially in excess of the amount they paid for the shares. Because PLCs are listed on the stock market, they need to be transparent about their financials and must make their financial reports public so potential shareholders can read up on them before investing. Limited liability partnerships (LLPs) Another type of business structure is a limited liability partnership. A LLP works in a similar way to a limited company in that it is treated as a separate legal entity and is incorporated with Companies House. As the name suggests, a limited liability partnership also offers limited liability to its members. LLPs must be profit-making businesses and be formed by two or more people. Unlike limited companies, there are no shareholders, shares or directors in limited liability partnerships. Limited by shares vs limited by guarantee As mentioned, limited companies provide their business owners with limited liability. But before you go ahead and register your new limited company , you’ll need to decide which type of limited liability best suits you - limited by shares or limited by guarantee. The type of limited liability you should choose will depend on the industry you’re looking to operate in and the type of business you’re striving to build. Here are the differences between limited by shares and limited by guarantee: Limited by shares A business limited by shares is set up with share capital, meaning you must divide your company into shares and choose shareholders. The value of shares owned by each shareholder represents the amount of control and ownership they have, and the limit of their personal liability for business debts. A limited-by-shares company must have at least one share and one shareholder - so you can choose to set up this type of business by yourself. But you also have the choice to divide the company into several shares and have multiple shareholders. Limited by guarantee You may choose for your company to be limited by guarantee. Limited-by-guarantee companies are usually not-for-profit organisations like charities. Instead of shares being issued, all profits are kept within the company. Rather than shareholders, limited-by-guarantee companies are owned by guarantors who pay a fixed amount of money, known as a guarantee, towards the business’ debts should the business struggle financially. This financial guarantee is the limit of a guarantor’s personal liability to the company, which is typically a nominal amount, often as little as £1. Both models of incorporation offer directors the protection of limited liability, if their business faces financial strain such as insolvency. Are there any exceptions to limited liability? While limited liability can offer you protection if your company struggles financially, there are some exceptions where you may be personally liable. The protection that comes with limited liability can be withdrawn should you commit negligence or other unlawful actions. Here are just some scenarios where you may be held personally liable for your company’s debts: Continuing to trade once your company has become insolvent. This includes paying dividends to shareholders and disposing of business assets below their market value Not filing your annual confirmation statement to Companies House Misusing company funds Breaching data protection, either deliberately or on account of negligence Ignoring court orders issued to your company Paying your employees less than the statutory minimum wage Evading tax Engaging in fraudulent activities Form your limited company today Always wanted to be your own boss? There’s nothing stopping you from chasing the life you deserve. Starting your own business can feel daunting - but it doesn’t need to be. Why not let us take care of things? Start Up A-Z can help you form your limited company in no time, so you have one less thing to worry about. Apply to form your company and prepare for your life-changing next chapter. Recommended Readings